Broking Assistant

About the role We are seeking a Broker Assistant to join our team at GI Insurance Brokers Pty Ltd in Legana, Tasmania. This is a full-time position that will provide essential support to our experienced insurance brokers, helping to ensure our clients receive the highest level of service and advice.

What you’ll be doing

• Assisting brokers with the placement and management of insurance policies for clients
• Providing administrative support, including preparing documentation, arranging meetings, and following up on client queries
• Conducting market research and analysis to help brokers identify suitable insurance products for clients
• Maintaining accurate records and ensuring compliance with industry regulations
• Providing excellent customer service to both internal and external stakeholders
• Participating in team meetings and contributing to the continuous improvement of our processes and procedures

What we’re looking for

• Strong communication and interpersonal skills, with the ability to build and maintain positive relationships with clients and colleagues
• Excellent attention to detail and the ability to work accurately under pressure
• Proficient in the use of insurance software and Microsoft Office applications
• Previous experience in a customer service or administrative role, preferably within the insurance industry
• A keen interest in the insurance industry and a commitment to providing high-quality service
• A tier 1 qualification in insurance broking.

What we offer At GI Insurance Brokers, we are committed to supporting the professional and personal development of our employees. In addition to a competitive salary, we offer a range of benefits, including: – Ongoing training and development opportunities
– Flexible work arrangements to support work-life balance

About us GI Insurance Brokers Pty Ltd is a provider of insurance solutions for businesses in Tasmania. With over 20 years of experience in the industry, we pride ourselves on our personalised, customer-centric approach and our commitment to delivering exceptional service.

If you are interested in this Broker Assistant role, please apply now.