Employment OS for your Business

Practice Manager | Fortitude Valley

Fortitude Valley, Queensland 4006, Australia • Full-time
AI Job Summary
  • Strong retail or business management experience.
  • Proven leadership skills to inspire and motivate a team.
  • Confidence managing systems, processes, and day-to-day operations.

Role Type

On-site • Permanent • Full-time • Mid-level Senior

Description

Lead with Care and Confidence

Do you have a passion for people, leadership, and creating exceptional experiences? At Optiko, part of the G&M Eyecare Boutiques network, we believe customer service should be both professional and enjoyable — because supporting our patients and teams should feel rewarding every step of the way.

If you thrive on delivering outstanding patient care while leading your team to achieve their best, this could be the perfect opportunity for you.

About the Role

As a Practice Manager, you will play a key role in leading the day-to-day operations of the practice. You’ll create a positive, high-performing environment, ensuring every patient receives personalised care while driving team success and business performance.

What We’re Looking For

We’re seeking someone who brings:

  • Strong retail or business management experience
  • Proven leadership skills with the ability to inspire and motivate a team
  • Confidence in managing systems, processes, and day-to-day operations
  • A consultative, solutions-focused approach to patient care and sales
  • Optical experience is preferred but not essential
  • A self-motivated, proactive mindset with an eye for fashion and a willingness to learn

Why join us?

At G&M Eyecare, we’re proudly Australian and community-focused. We empower our teams to provide personalised, local eye care with the backing of a supportive, national organisation. Here, you’ll find a friendly, down-to-earth culture with genuine opportunities to grow.

We offer:

  • A competitive annual salary package
  • Ongoing training, education, and the opportunity to gain an internationally recognised Optical Dispensing qualification
  • Annual product allowance, plus discounts and benefits for family and friends — because we care about the people you care about
  • Mentoring and support to help you thrive in your career

About Us

With 15 years of excellence OPTIKO has become Brisbane’s go-to destination for exclusive and rare eyewear. Located in the heart of Brisbane City and Fortitude Valley, we are renowned for curating a one-of-a-kind selection of eyewear that sets our customers apart.

National Optical Care are a community of optometry practices that are passionate about empowering eye care excellence. We recently merged with George and Matilda, leveraging the combined expertise of our practice community with strong supplier relationships to deliver the very best in patient care, creating opportunities for career development.

At G&M Eyecare we believe that no two pairs of eyes are the same. Every individual has something unique to bring to their role, that’s why we encourage and support diversity in all its forms. At G&M Eyecare we are committed to making the environment you work in inclusive and enabling.

Company Overview

Putting our People and our Patients First At G&M Eyecare we believe that no two pairs of eyes are the same. Every individual has something unique to bring to their role, that’s why we encourage and support diversity in all its forms. At G&M Eyecare we are committed to making the environment you work in inclusive and enabling. At George & Matilda, we provide a warm and friendly working environment with loads of team members benefits and rewards including: Generous annual spend on your eyecare and fashion needs Family and friends discounts and benefits Fortnightly financial bonus and reward programs On the job and external learning and development opportunities Opportunities for advancement and career progression and qualifications George & Matilda are a value-based organisation, our behaviours are modelled on the following characteristics: