Strategic Client Leadership | Melbourne (Hybrid)
Forethought is a marketing science and consumer insights consultancy with offices in Melbourne and New York. With over 30 years of experience working with leading Australian and global brands, we combine rigorous analytical capability with strategic advisory to help our clients make better decisions.
We are looking for an experienced Associate Director to take ownership of key client relationships and deliver commercial growth across our client portfolios.
The Role
This is a senior role centered on building and managing relationships across a diverse portfolio of clients. You will act as a trusted advisor to senior stakeholders, lead business development activity, and take accountability for the commercial performance of your accounts.
Client Leadership
- Manage and develop strategic relationships with key clients across the portfolio
- Provide strategic counsel to senior client stakeholders beyond individual project delivery
- Develop and execute account management plans with clear relationship and revenue goals
- Maintain regular client contact outside of project engagements
Commercial Performance
- Accountable for financial performance of assigned accounts against quarterly targets
- Meet proposal conversion targets across inbound and outbound opportunities
- Apply sound commercial judgment to pricing, scoping and resource decisions
- Contribute to accurate forecasting and financial planning
Business Development
- Lead proposals and pitches for new business opportunities
- Clearly articulate Forethought’s capabilities and value proposition in market
- Contribute to thought leadership and market presence within the sector
Team Development
- Manage and mentor Consultants and Graduates within the team
- Foster a collaborative, high-performance working environment
What We’re Looking For
- 6–8 years in market research consulting or a related analytics and strategy environment
- Demonstrated ability to build and manage senior client relationships
- Strong commercial acumen with a track record of meeting revenue targets
- Experience leading and developing junior team members
- Ability to translate research and data into clear strategic recommendations
- Double degree, Honours or postgraduate qualifications preferred
What We Offer
- Flexible and hybrid working arrangements
- Engaging work with market leading clients
- Structured career development and progression
- Modern Melbourne CBD office with bike facilities and change rooms
- Summer Fridays (3pm finish during summer months)
- Birthday leave
- Monthly catered team lunch and office snacks
