People & Culture Manager

Authentic leadership opportunity at FOCUS Connect. 

Reporting directly to the CEO, this role will suit an experienced HR professional — whether you are an established People & Culture Manager or ready to step into broader organisational leadership. If you’re hands-on, commercially aware and passionate about building capable, connected teams, we’d love to hear from you. 

About FOCUS Connect 

At FOCUS Connect, our people are at the heart of everything we do. 

For over 42 years, we’ve partnered with individuals, families and communities to support independence, dignity, choice and connection. 

Our Philosophy of Care is grounded in wellness, inclusion and reablement — working with people to build strengths and capability so they can thrive. 

Our values — Connection, Inclusion and Creativity — guide how we lead and serve. We build trusted relationships, foster safe and respectful environments, and think differently to improve outcomes. 

As we respond to sector reform and growth, we are strengthening our workforce foundations to remain sustainable, compliant and people-centred. 

Great services start with great people — and that’s where you come in. 

About the role 

Reporting to the CEO, you will lead the People & Culture function across the organisation. This is a hands-on role balancing strategy and delivery — embedding consistent, compliant and practical workforce practices. 

You will lead the Staff & Operations Team Lead, Project Officer and Receptionist. 

Hybrid working across office, home and field as required. 

What you’ll be doing 

You will lead and deliver across: 

• Workforce governance & compliance – Embed clear, audit-ready HR frameworks. 

• Recruitment, onboarding & retention – Strengthen quality of hire and reduce regrettable turnover. 

• Capability & performance – Support role clarity, leadership development and training compliance. 

• Employee relations – Provide pragmatic advice across performance and conduct matters. 

• Workforce planning & rostering governance – Partner with operational leaders to support sustainability. 

• WHS & wellbeing – Lead prevention-focused WHS and return-to-work governance. 

About you 

You are a values-led HR professional who enjoys partnering with leaders to achieve practical outcomes. 

You bring: 

• 5+ years’ HR/People & Culture experience (service-based or regulated environments preferred) 

• Strong knowledge of Australian employment legislation and modern awards (SCHADS highly regarded) 

• Experience across recruitment, ER, performance, onboarding and compliance 

• Confidence with HR systems and reporting 

• HR/IR/Business qualification (Diploma or Degree) 

You’re ready to step into broader leadership and build your influence across an organisation. 

Apply via SEEK with your resume and a short cover letter telling us why this role speaks to you.

FOCUS Connect is an inclusive employer and welcomes applications from people of all backgrounds.

Thank you for your interest. Due to the volume of applications, only shortlisted candidates will be contacted.