About Flowlogic
At Flowlogic, we’re not just building software, we’re shaping the future of care through innovation. As a fast-growing company in the technology and services space, we’re a leading cloud-based solution designed to transform how NDIS providers deliver support across ANZ. Our platform empowers disability organisations to streamline operations, boost productivity, and stay fully compliant, freeing them to focus on delivering life-changing services.
Behind our success is a close-knit, high-performing team with a strong culture of collaboration, curiosity, and continuous growth. You’ll work directly with senior leaders, have a clear impact from day one, and enjoy the support you need to grow your career in a business that’s scaling fast and going places.
The Role
As our Project Coordinator, you’ll play a key role in supporting the successful delivery of customer implementation projects and internal initiatives. You’ll work closely with Onboarding Specialists and cross-functional teams to keep projects on track: coordinating schedules, managing documentation, tracking actions, and ensuring clear communication at every stage.
This is an ideal role for someone who thrives on organisation, enjoys bringing structure to complexity, and wants to build strong foundations in project delivery within a fast-growing technology and services business.
Key Responsibilities:
• Assist in planning, scheduling, and tracking customer implementation projects and internal initiatives
• Monitor project milestones and deliverables, proactively escalating risks or delays
• Coordinate communication across internal teams, stakeholders, and customers (kick-offs, WIP meetings, escalations)
• Maintain accurate project documentation, status reports, and records
• Support resource allocation and manage project dependencies
• Facilitate project meetings, capturing minutes, actions, and follow-ups
• Undertake business analysis activities including requirements gathering and process mapping
• Document workflows, functional requirements, and internal processes
• Contribute to continuous improvement initiatives to enhance efficiency and scalability.
What We Are Looking For:
To be successful in this role, you’ll bring:
• Strong organisational skills with exceptional attention to detail
• Confidence coordinating multiple tasks, priorities, and stakeholders
• Clear, professional communication skills: written and verbal
• A proactive mindset with the ability to anticipate issues and take initiative
• Experience supporting projects, implementations, or operational delivery (technology or services environments advantageous)
• Comfort working across teams and managing competing deadlines
• Strong interpersonal skills and the ability to build and maintain relationships with key stakeholders.
• A data-driven approach with the ability to extract actionable insights to support project success.
Essential Criteria:
• Demonstrated experience in a project coordination, operations, or delivery support role, particularly in a SaaS or technology environment.
• Ability to manage documentation, schedules, and reporting accurately
• Strong problem-solving and analytical skills
• Ability to work autonomously while collaborating effectively with others
• Eligibility to work in Australia
• Strong communication skills with the ability to engage effectively with a wide range of stakeholders.
• National Police Check (current or willing to obtain).
What We Offer:
• A supportive, inclusive, and engaged team environment.
• The opportunity to do meaningful work at the intersection of care and technology.
• Flexible work arrangements following your onboarding period.
• A competitive salary package, with potential for growth and development.
Location:
This role is based in Maroochydore, QLD; however, applications from other states will be considered for remote working arrangements.
Eligibility:
Applicants must have full working rights to work in Australia.
If you’re passionate about helping customers succeed, have a proven track record in account management, and want to be part of a company that is transforming the care sector, we’d love to hear from you.
Apply now!
We appreciate all candidates who have taken the time to apply but only shortlisted candidates will be contacted.
We value diversity and we believe that our uniqueness makes us stronger. We encourage applicants from diverse and/or minority backgrounds to express their interest. We believe in creating a working environment where individuals are able to bring their full self to work and are valued for their unique contribution.
