Come and join Australia’s most innovative and dynamic home health organisation!
About Us
Hi there! We’re Five Good Friends, an approved aged care and registered NDIS service provider. Our mission is simple: help people live vibrantly in their own homes by wrapping a care team around them and their families. Behind the scenes, our technology makes coordination seamless so our teams can focus on what matters most – delivering exceptional care.
More and more people are choosing Five Good Friends, and we’re excited to welcome them. That’s where you come in.
About the Role
As a Care Planner in our Welcome Team, you’ll play a vital role in setting up new Members and their families for success.
You’ll ensure every detail is covered during onboarding, creating a smooth and positive experience for our Members.
Your key responsibilities will include:
- Developing and reviewing care plans for new Members
- Liaising with allied health professionals and external providers to build strong relationships
- Coordinating with internal teams (workforce, finance, care management) for seamless transitions
- Managing questions or concerns with professionalism and empathy
- Planning care within funding budgets and applying for supplements where needed
- Arranging allied health services to ensure safety and well-being
- Supporting Members on their journey into long-term care with Five Good Friends
What We’re Looking For
- Tertiary qualifications in health (e.g., Nursing, Allied Health) desirable
- Previous experience in care planning or case management
- Knowledge of My Aged Care, Support At Home, CHSP, DVA, and/or NDIS
- Understanding of NDIS Practice Standards and Aged Care Quality Standards
- Ability to work independently and juggle multiple priorities
- A collaborative team player who shares our values and mission
- Unlimited working rights in Australia and a successful National Police Check
What’s in It for You?
We believe meaningful work should come with meaningful benefits:
- Competitive salary package
- Flexible work options, including working from home a few days per week
- Annual $500 health and well-being allowance
- Extra annual leave after two years, plus options to purchase additional leave
- Employee assistance program for confidential support
- Parental leave benefits with top-up payments and superannuation support
- Extend our care to a loved one at a special rate. This family member will receive Care Managed services at Self Managed prices (values vary depending on circumstances)
- A workplace with engagement scores well above industry averages
- After 5 years of service, a trip to Okinawa, Japan – the community that inspired Five Good Friends
Ready to Join Us?
If this sounds like you, click Apply and include your CV and cover letter telling us why you’d be a great fit.
Find out more about us: Five Good Friends
Please, no external agencies or recruiters.
