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Marine Tour Guide

fish • Fitzroy Island, Queensland, Australia • Casual
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Description

Are you passionate about adventure and the great outdoors? Join the Fitzroy Island Sports Hub team as a Kayak Tour Guide and Attendant in our stunning tropical paradise!

Position Description:

As a Kayak Tour Guide and Attendant, you will be responsible for leading kayak tours around Fitzroy Island’s pristine waters, ensuring guests have a safe and enjoyable experience. You will also assist with kayak rentals, provide equipment briefings, and maintain equipment to high standards.

Key Responsibilities:

  • Conducting guided kayak tours, sharing insights about local marine life and landmarks.
  • Providing safety briefings and instructions to guests before embarking on tours.
  • Assisting guests with kayak rentals and ensuring equipment is in excellent condition.
  • Maintaining cleanliness and organization of kayak storage areas and tour equipment.
  • Upholding safety protocols and emergency procedures during tours.
  • Assist guests in the shop and ensure smooth operations by allocating, returning, and maintaining equipment for activities, alongside handling general retail store duties.
  • Reporting to the Marine Operations Manager, you aim to deliver a memorable, safe, and positive experience for our guests.

About You:

Successful applicants would have robust experience in a similar position and possess the following attributes:

  • Passion for outdoor activities and water sports, particularly kayaking.
  • Excellent communication skills and the ability to engage with guests of all ages.
  • Strong swimmer with knowledge of water safety practices.
  • Previous experience in guiding or outdoor education preferred.
  • Ability to understand and share factual and relevant information pertaining to the resort and the environment.
  • Availability to work weekends and public holidays as required.
  • Working with children- Blue Card & First Aid certification is a requirement for this position.
  • Dive Masters & Rescue Divers are beneficial yet not essential to be considered for this role.

Why work for us?

If you are looking for a relaxed lifestyle where you can unwind after work and enjoy fishing, snorkeling, kayaking, hiking and stunning sunsets, then this is the place for you!

  • Save money with affordable accommodation and all meals included!
  • Free staff gym.
  • Discount on restaurants, resort activities & ferry transfers!
  • Fun, supportive, family friendly culture.
  • Access to walking tracks, snorkeling, turtle tours, kayaking, diving, fishing and so much more!

This is a fantastic opportunity to join this well established, ever growing and successful Island Resort and further develop within this key department. As a locally owned and operated business, we recruit locally and interstate. Fitzroy Island Resort is also approved to employ migrants under a labour agreement through the FNQ DAMA program. If this is of relevance, please make note in your cover letter. 

Fitzroy Island is an unspoiled tropical paradise of rain forest and beaches within the calm sheltered waters of the Great Barrier Reef. Fitzroy Island is a National Park where visitors can discover spectacular walking trails, abundant marine life, and local wildlife. Fitzroy Island Resort is passionate about providing a memorable experience for families and travellers that showcases the natural beauty of the Island every day. We have a team that prides themselves on delivering exceptional customer service with an emphasis on safety and collaboration. Located 45 minutes from Cairns in Tropical North Queensland, Fitzroy Island is easily reached by regular transfers on the air-conditioned Fitzroy Flyer.

Role Type

On-site • Temporary • Casual • Experienced

Company Overview

RESORT VISION The Fitzroy Island Resort team delivers a focus on the customer to receive exceptional service while they are connecting with the island’s rainforest, reef, and nature. RESORT VALUES Customer-Centric: We aim to exceed customer expectations by delivering exceptional service and ensuring guest satisfaction is at the forefront of their efforts Environmental Stewardship: Our team values and actively promotes a dedication to embracing environmental conservation, sustainable practices, and appreciating the natural beauty of Fitzroy Island. Excellence in Hospitality: We strive for excellence in all aspects of hospitality, from guest interactions to overall guest experience, creating a memorable and enjoyable stay for every visitor. Team Unity: We work collaboratively as a team, valuing open communication and cooperation with each other
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