Employment OS for your Business

Clinical Manager – In-Home Aged Care

Townsville, Queensland 4810, Australia • Full-time
AI Job Summary
  • Current registration as a Registered Nurse with AHPRA.
  • Significant clinical experience with leadership in aged care/home care/community health.
  • Experience managing clinical risk, incidents, and complex care needs.

Role Type

On-site • Permanent • Full-time • Mid-level Senior

Description

About the business

Everglow Community Care Links Incorporated is one of North Queensland’s largest not for profit community care providers. We are an Aged Care provider with a reputation for cultural leadership and innovation.

We employ over 100 staff and provide assistance to over 1,200 clients in Ingham, Townsville, and Ayr.

With a heritage spanning over 35 years, we are proud of our history and we are also excited about our future.

About the Role

We are seeking an experienced and motivated Clinical Manager to provide clinical leadership and governance across our in-home aged care services.

In this key leadership role, you will oversee a team of Registered Nurses and clinical staff delivering care to clients in their homes. You will ensure care is safe, person-centred, and compliant with the Aged Care Act, the Strengthened Aged Care Quality Standards, and professional practice requirements.

Working closely with the Operations Manager, you will play a critical role in shaping clinical quality, supporting workforce capability, and driving continuous improvement across the service.

 

Key Responsibilities

  • Provide clinical leadership, supervision, and support to Registered Nurses and clinical and Allied Health staff
  • Oversee clinical governance, risk management, incidents, and complaints
  • Ensure care planning and delivery is safe, evidence-based, and person-centred
  • Support complex clinical decision-making and escalations
  • Drive quality improvement initiatives and audit readiness
  • Monitor clinical compliance with legislation and quality standards
  • Collaborate with GPs, hospitals, allied health providers, clients, and families
  • Contribute to workforce planning, capability building, and performance development
  • Work in partnership with the Operations Manager to support service delivery outcomes

About You

You are a confident clinical leader who thrives in a community-based environment and is passionate about enabling older people to live well at home.

You will bring:

  • Current registration as a Registered Nurse with Australian Health Practitioner Regulation Agency (AHPRA)
  • Significant clinical experience, including leadership in aged care, home care, or community health
  • Strong knowledge of aged care legislation, quality standards, and clinical governance
  • Experience managing clinical risk, incidents, and complex care needs
  • Ability to lead, coach, and develop clinical teams
  • Strong communication and stakeholder engagement skills
  • A commitment to continuous improvement and high-quality care

Desirable

  • Experience with Support at Home or Home Care Package programs
  • Experience using systems such as AlayaCare or similar client management platforms
  • Postgraduate qualifications in aged care, leadership, or clinical specialty
  • Experience working in regulatory or accreditation environments

Why Join Us

  • Leadership role with meaningful impact in the lives of older Australians
  • Collaborative and supportive operational leadership structure
  • Opportunity to influence clinical practice and service direction
  • Commitment to quality, safety, and innovation in aged care

How to Apply

Please submit your resume and a brief cover letter outlining your experience and suitability for the role