Ettalong Diggers mission is to recognise and support our veterans, create lasting memories, and nurture a sustainable club where our community thrives and people love to work.
Boasting 5 bars, Bistro, Café, The Italian Kitchen, Function Facilities (an array of events, weddings, formals and conferences), a variety of entertainment options, Courtesy Shuttle, an accredited Tourism Information Centre, Mantra Ettalong Beach on site, we really do have so much to offer.
We have opportunity for talented, hands-on, experienced, and enthusiastic Club Supervisors with a strong food and beverage skillset, to join our team.
To commence with, we are focused on securing team members with a strong food and beverage skillset, who have the drive to develop their skills in Gaming and Reception in the future. We are currently looking for one full time and one casual team member.
You may be someone currently employed in a smaller venue as a Supervisor, looking for that step up into a large organisation.
You will:
- Greet members, guests, and team members with a positive and friendly attitude.
- Supervise team members, ensuring service standards are met.
- Respond to customer feedback, resolve issues or complaints where possible and ensure escalation to relevant parties.
- Ensuring accurate set up of function rooms and liaise with clients
- Assisting the Duty Managers and department managers by ensuring that our Club operation runs smoothly each day, including adequate roster covering and replacing leave.
- Comply with the relevant Acts (Registered Clubs Act; Liquor Act; Food Act and Food Handling; RSA; RCG; ARCG and Gaming Regulations) and ensure our teams do too.
About You
- At least 1 year supervisory experience within a Registered Club or similar hospitality business (highly desirable).Operational experience in catering including functions.
- The demonstrated ability to coach, motivate and lead a large team in a fast-paced environment.
- The ability to provide/submit detailed reports as required.
- Good availability across 7 days of the week, including ALL public holidays due to the rotation of the roster and business requirements.
- RSA and ARCG qualifications for NSW and an ability to apply them in a busy environment.
- First Aid and CPR Certifications (or the willingness to obtain).
- Excellent personal presentation standards and grooming
- A hands-on approach.
What else do you need to know and what do we provide you with?
- Uniforms are provided.
- Free onsite carparking.
- Free soft drink, tea and coffee on shift
- 50% off meals whilst on shift.
- Free Employee Assistance Program for you and your family.
- Amazing Reward and Recognition Program.
- Free annual flu vaccinations.
- Work with an amazing team.
Successful candidates will be required to complete a National Criminal History Record (Police) Check and an AML Check (Ettalong Diggers will pay for this).
What’s next?
If this sounds like the most amazing opportunity for you, please provide a Covering Letter and your up-to-date Resume. Shortlisting and interviewing will commence as soon as applications are received.
APPLY today – we look forward to receiving your application.
- Ettalong Diggers reserves the right to close the Job Ad at any time.
- Please understand that only shortlisted applicants will be contacted.
- We kindly request that NO recruitment or employment agencies contact Ettalong Diggers in relation to this role or send through any unsolicited applications.
