- Own Essendon’s premium membership portfolio, building lasting relationships with
some of our most passionate supporters.
- Drive premium membership sales by identifying opportunities, converting leads and
delivering and delivering unforgettable match day experiences.
- Experience professional growth and exclusive perks.
About us
The Essendon Football Club – “The
Bombers” – are a professional sporting organisation in the Australian Football
League, home to several teams, including AFL, AFLW, VFL, VFLW and Wheelchair
Football programs. But we’re more than the game. At Essendon, unity binds us.
We firmly believe that our strength comes from standing together as One Club,
embracing our rich diversity, and uniting around a shared purpose. Our passion
fuels every kick, every play, and every decision.
The essence of the Essendon legacy is
deeply woven into the fabric of the Australian sporting calendar, through
significant events such as the ANZAC Day and Dreamtime clashes, underscoring
our commemoration and connection to national identity. Our heritage sets us
apart, shaping our ethos and inspiring our journey. We strive to be better
every day, pushing the boundaries and relentlessly pursuing excellence. But
amidst the intensity of competition, respect remains paramount. We care about
our impact on others, whether it’s our teammates, opponents, or our community.
When we ‘Don the Sash’, we do so with unity, passion, excellence, and respect
guiding our every move, Always Striving toward our next triumph on the
premiership stage.
About the role
Essendon Football Club are looking for
a passionate, people-focused Premium Membership Coordinator to help
grow, retain and elevate the experience of our High Mark and Gold members.
This role is all about creating meaningful connections with some of the Club’s
most loyal and invested supporters, whether that’s over the phone, online, in
person, or on match day.
You’ll play a key role in driving
premium membership sales and retention, delivering tailored campaigns, managing
member relationships, and creating memorable experiences in our Premium Member
rooms. With every interaction, you’ll look for opportunities to strengthen the
connection between our members and the Club, while helping supporters find the
membership experience that brings them closer to the action.
From identifying upgrade opportunities
and nurturing leads, to supporting match day activations and premium member
events, you’ll bring energy, care and commercial focus to every touchpoint.
This is an exciting opportunity to combine sales, service and fan engagement in
a role that helps our members feel truly valued, connected and proud to Don the
Sash.
About you
You’re a natural relationship builder
who is passionate about delivering exceptional customer experiences. You
understand that membership is more than a product — it’s a connection to the
Club, the game and the community that make Essendon special.
You’ll bring strong sales experience,
confidence in leading conversations, and the ability to identify opportunities,
nurture prospects and close with professionalism and care. You’re confident using CRM systems and
managing data to support sales, retention and engagement outcomes. Experience
in outbound sales, membership organisations, sport, ticketing or Archtics is
highly regarded, but your ability to build relationships and represent the Club
with pride is what matters most.
You live our values of Unity, Passion,
Excellence and Respect. If you’re motivated by people, performance and creating
a sense of belonging, this is an opportunity to help members feel closer to the
Club they love.
The Perks
Extra Time Off? Absolutely! On
top of standard leave, EFC People get up to 10 additional leave days
each year, aligning with Footy Department mini-breaks or at the discretion of
our Executive Team.
Family Comes First. We know family is your priority, and it’s ours
too. That’s why we offer generous paid parental leave for both primary
and non-primary carers.
Fitness & Wellbeing Perks.
Take care of your mind and body with our Wellbeing program, run in
partnership with Converge. Plus, enjoy access to our state-of-the-art elite
fitness facilities and heavily discounted access to Windy Hill Fitness
Centre for you and your partner.
Level Up Your Career. At
EFC, we never stop learning! All team members have access to EFC Learning
Programs, with face-to-face and online learning designed to support your
professional growth.
And That’s Not All!
Enjoy exclusive discounts from our Commercial Partners, plus two
Flexi Home & Away memberships giving you access to all Essendon home
& away games at Marvel Stadium and the MCG. Add in free onsite
parking at our state-of-the-art HQ, The Hangar, and exclusive inner sanctum
events and experiences!
Please keep reading…
Research
shows that while men apply to jobs when they meet an average of 60% of the
criteria, women and other marginalised folks tend to only apply when they tick
every box. So, if you think you have what it takes, but don’t currently meet all
the criterial, please still consider applying.
At Essendon Football Club, we are committed to fostering a
diverse, equitable, and inclusive workplace where everyone feels valued and
empowered. We welcome candidates of all backgrounds, experiences, and
perspectives to join our team. Our goal is to create an environment where
everyone can thrive and contribute their best work.
To Apply
Please submit
your application as soon as possible as shortlisting will commence
immediately. Please include your resume and cover letter in PDF format. Cover
letters should be no more than one page, outlining what you can bring to this
position.
With our commitment to promoting and protecting the
safety and wellbeing of children and young people in our care, we undertake
several screening processes to ensure this commitment is upheld. This includes
ensuring all our people hold a valid employee Working with Children/Vulnerable
People check and a satisfactory criminal history record check.
All
applications will be treated with respect and confidentiality, and we endeavour
to provide timely responses.
We
politely ask not to be approached by recruitment agencies at this time.
