At Employment Hero, we’re on a mission to make employment easier and more valuable for everyone on earth.
We’re looking for a proactive and operationally strong People Operations (C&B) to help build scalable, AI-powered, and employee-friendly operations in a fast-growing remote-first global tech company.
This is not a traditional HR admin role. We’re looking for someone who enjoys solving problems, improving workflows, leveraging AI tools, and building smarter ways of working.
YOUR MISSION
Employee Lifecycle Operations:
- Own and optimise end-to-end employee operations across onboarding, internal movements, and offboarding with a focus on operational efficiency, compliance, scalability, and employee experience.
Compliance & Payroll Operations
Manage and coordinate key People Operations activities including:
- Social Insurance (SI)
- Personal Income Tax (PIT)
- Leave administration
- Payroll coordination
- Labour contracts and employee documentation
Ensure strong compliance while balancing employee experience and operational efficiency.
Employee Support & Collaboration
- Act as a trusted operational partner for employees while collaborating closely with global People teams, Finance, IT, leaders, and external vendors.
- Support scalable and low-friction employee experiences through clear communication and smart operational processes.
AI-First & Smart Operations
Leverage AI and automation tools (e.g. ChatGPT, Gemini, workflow automation, AI copilots) to:
- streamline workflows
- reduce manual administrative work
- improve operational speed and accuracy
- enhance employee self-service experiences
- build scalable documentation and knowledge bases
We value people who proactively improve processes, simplify complexity, and challenge inefficient ways of working.
Remote-First Operations
Work effectively in a highly autonomous, remote-first environment where:
- ownership
- async communication
- documentation
- proactive problem-solving
- are essential for success.
Build scalable processes that can support distributed teams across regions and time zones.
WHAT WE ARE LOOKING FOR:
To thrive at Employment Hero, you’ll need to embody The EH Way, operating with focus, agility, and high performance. We’d love to meet you if you:
- Have 5+ years of experience in People Operations, HR Operations, C&B, or similar operational roles
- Have strong understanding of Vietnam Labour Law, SI, and PIT regulations
- Have good English communication skills to collaborate with global teams
- Think like an operator and problem-solver, not just a process executor
- Naturally look for ways to automate, simplify, and improve workflows
- Are comfortable using AI tools and adapting to new technologies
- Can work independently in a fast-paced remote-first environment
- Communicate clearly and proactively, especially through written and async communication
- Are highly organised, detail-oriented, and operationally strong
- Are comfortable managing ambiguity and evolving priorities
- Are positive, open-minded, and professional with a high level of confidentiality and integrity.
WHY EMPLOYMENT HERO?
At Employment Hero, you’ll join a genuinely AI-first and remote-first global tech company where:
- autonomy and ownership are highly trusted
- innovation and continuous improvement are encouraged
- smart work matters more than manual work
- high performance and growth mindset are part of everyday culture
What You Get
- Competitive salary and benefits package
- Premium healthcare insurance
- Employee Share Option Program (ESOP)
- Generous annual leave & parental leave policies
- Learning & development support
- Work-from-home allowance
- Global connection opportunities, including our annual Global Gathering
The EH Way
At Employment Hero, we’re proud of our unique DNA, which we call The EH Way. The EH Way isn’t just words, it’s how we work every single day:
- We are Mission First – everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
- We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
- We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
- We are Apolitical – we do not take a position on political or social topics, unless it relates to our Mission
- We Live by Our Values – we role model our values 100% of the time
- We Expect High Performance – we set a high standard, and we’re not satisfied with being average.
If you enjoy building smarter systems, improving operations, and thriving in a high-autonomy environment – we’d love to hear from you!
