At Employment Hero, we’re on a mission to make employment easier and more valuable for everyone on earth. To make that happen, we need our own heroes behind the scenes – the ones who keep the engine running smoothly.
We’re looking for a proactive, detail-oriented Office Administrator who’s passionate about creating an amazing workplace experience. You’ll keep our office operations seamless, support our people with day-to-day needs, and help drive culture initiatives that make Employment Hero an incredible place to work.
YOUR MISSION
Workplace Experience & Team Enablement
- Manage day-to-day office operations and administrative activities to ensure a seamless workplace experience.
- Act as the primary point of contact with building management for facilities, security, parking, maintenance, and compliance matters.
- Manage procurement activities, including vendor coordination, purchasing, inventory tracking, and office supplies management.
- Administer office expenses and employee reimbursements accurately and efficiently.
- Oversee the company healthcare insurance program, supporting employee enrolment, claims, and benefit-related enquiries.
- Partner with internal stakeholders to deliver timely operational support and administrative services across the business.
Employee Experience & Culture
- Organise and coordinate employee engagement initiatives, including Social Days, team events, celebrations, and company gatherings.
- Support the delivery of culture programs, workshops, and initiatives that strengthen employee engagement and workplace culture.
- Contribute to creating a positive and inclusive employee experience throughout the employee lifecycle.
AI-First & Smart Operations
Leverage AI and automation tools (e.g. ChatGPT, Gemini, workflow automation platforms, AI copilots) to improve operational effectiveness.
Continuously identify opportunities to
- automate repetitive tasks
- streamline workflows
- reduce manual administration
- improve operational speed and accuracy
- enhance employee self-service experiences
- build scalable documentation and knowledge resources
Challenge inefficient processes and proactively drive continuous improvement through technology and automation.
Remote-First Operations & Process Excellence
- Operate effectively in a highly autonomous, remote-first environment with strong ownership and accountability.
- Communicate clearly through asynchronous channels and maintain high-quality documentation to support distributed teams.
- Build scalable, sustainable processes that support employees and stakeholders across multiple regions and time zones.
- Demonstrate proactive problem-solving and independent decision-making while collaborating effectively with cross-functional teams.
WHAT WE ARE LOOKING FOR
To thrive at Employment Hero, you’ll need to embody The EH Way, operating with focus, agility, and high performance. We’d love to meet you if you have
- Proven 2+ years of experience in office administration, operations, or a similar role.
- English communication skills (written & verbal) to work with global teams.
- A positive, open-minded, and professional attitude.
- The ability to stay calm and organized while juggling multiple priorities and unexpected situations.
- Strong problem-solving skills with the ability to manage and resolve issues effectively.
- Excellent time management, organizational, and multitasking skills.
- Great communication and interpersonal skills to work with people across teams.
- Proficiency with MS Office/ Google Workspace (bonus if you’re handy with admin tools).
- Basic design skills (Canva or similar) – not mandatory but a big plus for making things happen faster.
- A Bachelor’s degree in Business Admin, Office Management, or a related field (preferred).
WHAT YOU GET
- A chance to be part of a fast-growing global tech company making a real impact.
- A collaborative, supportive, and fun work environment where your ideas matter.
- Competitive salary and benefits package.
- Chance to meet and celebrate with colleagues worldwide at the Annual Global Gathering.
- You’ll also have access to a wide range of benefits that include
- Premium Healthcare insurance and wellbeing support.
- Employee Share Options (ESOP) – own a piece of one of the world’s fastest-growing tech companies.
- Generous Annual Leave & Parental Leave Policy.
- Subsidised egg freezing program – empowering you to make choices on your terms.
- A Work-from-home allowance to set up your home working space
- Outstanding learning & development opportunities to grow your career
Specific to this role’s responsibilities, you are offered a hybrid working model with only 2 days/ week required in the office.
THE EH WAY
At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.
The EH Way isn’t just words, it’s how we work every single day
- We are Mission First – everything we do (from what we work on, to how we allocate capital and where we focus) is driven by our Mission
- We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
- We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
- We are Apolitical – we do not take a position on political or social topics, unless it relates to our Mission
- We Live by Our Values – we role model our values 100% of the time
- We Expect High Performance – we set a high standard, and we’re not satisfied with being average.
If you enjoy building smarter systems, improving operations, and thriving in a high-autonomy environment – we’d love to hear from you.
