Receptionist & Administration Professional

We are a fast-growing and dynamic Engineering Consultancy that has experienced significant growth in recent years — and we’re now looking for a motivated Receptionist & Administration Professional to become an integral part of our team.

This is an exciting opportunity for an enthusiastic, polished and customer service-focused individual with at least 1 year of experience in Reception and Administration. As the face of our business, you will play a pivotal role in creating a professional and welcoming experience for clients, visitors and staff alike.

Working closely with our Administration team and Directors, you’ll enjoy a varied and fast-paced role where no two days are the same.

About the Role

Reception & Front Office

• Be the first point of contact for all incoming calls, visitors and general enquiries
• Create a welcoming and professional front office experience for clients and stakeholders
• Monitor and manage general inboxes, distributing correspondence efficiently
• Respond to enquiries in a timely and professional manner
• Coordinate incoming and outgoing mail, deliveries and couriers
• Schedule meetings and prepare meeting minutes when required
• Maintain a clean, organised and professional reception and office environment
• Support document control, filing, archiving and administrative processes

Office & Administration Support

• Coordinate fleet administration, ensuring vehicles are maintained, compliant and efficiently managed
• Monitor office supplies and maintain accurate stock records
• Manage printer consumables and office equipment requirements
• Provide support with accounts payable and receivable functions
• Assist with company events, team activities and office initiatives

Project & Operational Support

• Assist with project setup, including DBYD, SafeWork searches and PIN Google entries
• Lodge and distribute DBYD requests
• Support project and file setup processes
• Assist with implementing project budgets and claim schedules
• Create and maintain client records within Xero

Facilities & Office Maintenance

• Perform basic troubleshooting and coordination of office equipment and amenities
• Monitor shared office facilities and escalate maintenance issues where required
• Liaise with cleaning providers and external contractors to maintain high office standards
• Coordinate repairs, servicing and general facilities management activities

About You

The successful applicant will have:

• Minimum 1+ years’ experience in Reception and/or Administration
• A professional presentation with a positive, proactive and “can-do” attitude
• Exceptional customer service and communication skills
• A confident and professional phone manner
• Strong organisational skills with the ability to multitask and prioritise
• The ability to work both independently and collaboratively within a team
• Excellent written and verbal communication skills
• Intermediate Microsoft Office skills (Word, Outlook, Excel etc.)
• Experience with Xero is highly regarded but not essential

What We Offer

• Full-time permanent employment
• A friendly, supportive and family-oriented team culture
• A genuine work/life balance
• A social and collaborative workplace environment
• Convenient office location close to public transport
• The opportunity to grow within a rapidly expanding consultancy