Why Join New Aim
At New Aim, we’re not just running warehouses — we’re powering one of Australia’s most successful ecommerce businesses. Since 2005, we’ve grown from a small startup into Australia’s largest and fastest-growing private ecommerce company, delivering over 10,000 parcels a day and partnering with 30+ major retailers like Amazon, eBay, Bunnings, Myer and Woolworths.
Behind this growth is a national warehouse network — and you could be leading one of its most important teams.
Our Truganina warehouse is a 30,000 sqm site that keeps millions of products flowing to customers across the country. We see our warehouse teams as the heartbeat of the business. That’s why we invest in strong leadership, reward performance, and back our people with the tools and support they need to succeed.
As a Warehouse Supervisor at New Aim, you won’t be stuck behind a desk — you’ll be in the action, guiding a team, solving real problems, and helping shape the future of our operations.
If you’re hands-on, people-focused, and ready to lead with impact — this is your opportunity to grow with a company that’s going places.
About the Role – Warehouse Supervisor (Truganina)
We’re looking for a hands-on Warehouse Supervisor to help lead operations at our 30,000 sqm Truganina site, which supports around 50 warehouse operators (scaling up to 90 during peak season).
Reporting to the Distribution Centre Manager, you’ll work alongside another Supervisor and two Team Leaders to coordinate day-to-day activities across receiving, picking, packing, and dispatch. You’ll be responsible for leading a section of the team, improving productivity, and maintaining safety and performance standards in a high-volume ecommerce environment.
Key responsibilities include:
- Supporting warehouse operations across receiving, storage, and dispatch
- Monitoring inventory accuracy, space usage, and process efficiency
- Driving cost-per-unit (CPU) improvements and operational KPIs
- Mentoring and guiding a team of warehouse operators (permanent & casual)
- Organising rosters, onboarding new staff, and ensuring smooth handovers
- Promoting and enforcing a strong safety culture, including conducting BSO conversations and hazard reporting
- Maintaining workflows, equipment, and warehouse compliance with OH&S standards
- Liaising with internal and external stakeholders on logistics and inventory
- Supporting warehouse admin and stepping into other duties as needed
What You’ll Bring
- 2+ years of supervisory experience in a warehouse environment
- Strong verbal and written English communication skills
- Knowledge of Work Health & Safety (WHS) practices
- A valid Forklift Licence, with experience in both reach and counterbalance operations
What We Offer
- Competitive base salary plus monthly performance incentives
- Clear team structure with peer support and leadership guidance
- Join a fast-growing ecommerce business with real opportunities for development
- A culture that values safety, teamwork, and clear communication
The Perks
- Free on-site parking
- Company-funded events including monthly&quarterly celebrations, Christmas Parties and birthday celebrations
- Regular team engagement activities and an inclusive team environment
- Novated leasing
New Aim is an Equal Employment Opportunity employer – we welcome all applications and screen them without attention to race, age, beliefs, sex, orientation, gender identity and disability.
Our culture is truly values-driven, which is what we believe makes New Aim an exciting and great place to work in. If the above sounds like you, we would love to hear from you!
