About Us
At Direct Care Australia, we believe growing older should never mean losing independence, connection, or choice.
We walk alongside older South Australians so they can continue living safely and confidently in their own homes — connected to their culture, their community, and the people who matter most to them.
As the aged care sector transitions to the new Support at Home program, we are embracing change with purpose. We are strengthening the way we deliver care — ensuring it is person-centred, culturally responsive, and aligned with the Aged Care Quality Standards.
Our leadership team is committed to fostering a respectful, supportive and collaborative workplace where people feel heard, valued and empowered to contribute. We believe quality aged care starts with a strong team culture — and we are focused on building an environment where professionalism, accountability and genuine care for one another underpin everything we do.
About the Role
As a Care Partner – Support at Home, you will be responsible for care management, service coordination and budget oversight for older people receiving government-funded home care services.
Each participant is allocated a dedicated Care Partner who works collaboratively with them to:
- Conduct comprehensive wellbeing and needs assessments
- Develop and review individualised, person-centred care plans
- Support informed decision-making regarding approved services and funding
- Coordinate services within approved budget allocations
- Monitor and respond proactively to changing needs
- Promote reablement, independence, dignity of risk and cultural safety
- Complete monthly care management activities, including monitoring, documentation and plan maintenance
- Maintain accurate records in line with compliance and funding requirements
- Refer to My Aged Care for reassessment where appropriate
You will liaise closely with participants, families, informal carers, service providers and internal support teams to ensure services are delivered in accordance with the Aged Care Quality Standards (particularly Standard 3 – Care and Services).
This role includes community visits across metro Adelaide and requires strong organisational skills, sound clinical or case management judgement, and the ability to manage competing priorities effectively.
While primarily office and community-based, some operational flexibility is available in line with service delivery requirements.
About You
You are compassionate, organised, and confident navigating aged care funding and compliance frameworks. You build trust easily and are committed to achieving meaningful outcomes for older people.
Essential:
- Diploma or tertiary qualification in Community Services, Social Work, Nursing, Allied Health or related field (or equivalent demonstrated experience)
- Demonstrated experience in case management or Home Care Package management
- Strong understanding of aged care funding models and compliance requirements
- Excellent communication and stakeholder engagement skills
- Current National Police Check
- Current NDIS worker screening
- Current driver’s licence
- Full Australian working rights
Highly Regarded:
- Social Work or Nursing qualification (Registered or Enrolled Nurse)
- Ability to speak Italian
- Experience working with culturally and linguistically diverse communities
- Knowledge of Support at Home reforms
Employment Conditions
- Full-time position, Monday to Friday
- Remuneration in accordance with the SCHADS Award (classification dependent on qualifications and experience)
- Professional development and ongoing training
- Employee Assistance Program
Our Commitment to Diversity
We are an equal opportunity employer and welcome applications from people of all backgrounds, including culturally and linguistically diverse communities, Aboriginal and Torres Strait Islander peoples, people living with disability, and members of the LGBTIQA+ community.
Italian-speaking applicants are encouraged to apply to support the needs of our client community.
