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Front Office Reception

Dental Boutique Balwyn – Front Office Coordinator • Balwyn, Victoria 3103, Australia • Full-time
AI Job Summary
  • Experience in reception, managing appointments, and handling phone enquiries accurately and efficiently.
  • Experience creating a calm, confident environment that puts patients at ease.
  • Computer literate and able to learn new software with ease.

Role Type

On-site • Permanent • Full-time • Entry / Junior Level

Description

Bring your service mindset to a life-changing industry

Are you known for delivering exceptional service, hard-working persona and building instant rapport? Whether you come from healthcare, hospitality, high-end retail, or a sales background, this is your chance to step into a meaningful role as front office receptionist.

At Dental Boutique Balwyn, we’re offering a position designed for someone with people skills and a passion for delivering premium experiences. We need your spark, your warmth, your drive to provide 5-star service and admin experience.

About the Role:

You’ll be our Front Office Coordinator – the warm, welcoming face of Dental Boutique Balwyn. From greeting patients to managing appointments and ensuring each visit runs smoothly, you’ll help create a memorable and seamless experience for every client.

What You’ll Be Doing

  • Welcome patients with professionalism and warmth
  • “Check in” and “check out” clients while managing appointment schedules
  • Handle phone enquiries and complete admin tasks with accuracy and efficiency
  • Create a calm, confident environment that puts patients at ease
  • Coordinate with the wider team to ensure smooth daily operations

About You

  • You might come from hospitality, healthcare, dental, high-end retail, or sales – but you bring a premium customer service mindset to everything you do
  • You’re confident, warm, and thrive in high-touch, people-focused roles
  • You’re organised, detail-oriented, and love creating structure and calm in busy environments
  • You’re ambitious, emotionally intelligent, and eager to grow into a role with more responsibility and impact
  • You’re computer literate and pick up new software with ease.
  • You’re motivated by helping people and delivering meaningful results

What We Offer

  • Tailored development, premium training, and mentoring from a high-performing team
  • A luxury Balwyn clinic environment and a values-driven culture
  • The chance to help people transform their lives and feel proud doing it
  • Be part of a rapidly growing brand that values internal promotion and development.
  • We work hard, but we celebrate even harder.

More About Us

At Dental Boutique, we are more than just a dental practice, we are a team dedicated to transforming lives through exceptional dentistry. Our mission is to empower people to overcome their dental fears, regain confidence in their smiles, and achieve life-changing results.

Everything we do is guided by our core values:

Above and Beyond

  • Exceed all patients’ expectations
  • Take initiative and ownership
  • Pay attention to details
  • Strive for exceptional outcomes in everything you do

Excel with Passion and Care

  • Embrace constructive feedback and continuous growth
  • Show kindness and empathy to patients and teammates
  • Bring passion and positivity into your work by loving what you do

Positivity and Happiness

  • Treat patients and colleagues with care and respect
  • Work proactively and independently when needed
  • Take accountability and follow through with urgency
  • Contribute positively as a supportive team player
  • Embracing these values creates a foundation where our people and clients are motivated, valued, and empowered to grow with confidence and well-being.

We’re proud to be:

Australian Business of the Year, Dental Services of the Year, and Health Services of the Year

A premium, nationally recognised brand driven by excellence and care

How to Apply

Ready to join our Balwyn team? Apply today to start your journey in a rewarding and people-focused career! Candidates must have full working rights in Australia.