Employment OS for your Business

Enquiries Agent (Appointment Setter) – Immediate Start

HQ – Client Services • Box Hill, Victoria 3128, Australia • Full-time
AI Job Summary
  • Minimum 1+ years in customer service, call centre, or sales handling inbound enquiries and converting leads to bookings.
  • Proven ability to meet targets and work in a high-performance, target-focused environment.

Role Type

On-site • Permanent • Full-time • Entry / Junior Level

Description

Enquiries Agent – Immediate Start

Dental Boutique is on the hunt for driven, high-energy Client Services Agents to fuel our rapid growth. This is not a basic call centre role. This is for people who love connecting with people, thrive on targets, and want to be part of something bigger.

If you’re confident on the phone, naturally persuasive, and hungry to build a career in a high-performance environment – this is your opportunity.

About Dental Boutique

At Dental Boutique, we don’t just do dentistry — we transform lives.

With 14 clinics across Australia and New Zealand (and growing fast), we help clients overcome dental fear, rebuild confidence, and achieve life-changing results through a premium, luxury experience.

We work with clients across:

  • Smile makeovers & cosmetic dentistry
  • General & preventative care
  • Full mouth rehabilitation
  • Sleep dentistry & anxious patients
  • Multi-clinic, high-growth operations

We’re scaling fast, and our Client Services team is the engine behind it.

What You Get

  • Full-time, stable hours (including evenings & weekends)
  • Ongoing training & coaching (we invest in your success)
  • High-performance, supportive team culture that celebrates wins
  • Immediate start available
  • High performers stand out and grow quickly within the business

What You’ll Be Doing

  • Handle inbound enquiries and warm leads
  • Convert conversations into booked consultations
  • Build rapport and create genuine client connections
  • Work across phone, email, and CRM systems
  • Manage bookings across multiple clinics
  • Set appointments that convert into real treatments

👉 Your role = create connections → drive bookings → impact lives

What We’re Looking For

  • 1+ years in customer service, call centre, or sales
  • Confident, clear, and professional phone manner
  • Resilient, driven, and target-focused
  • Ability to work independently and stay disciplined
  • Strong communication and organisation skills
  • CRM / admin system experience

You don’t need dental experience; you need the right attitude

Who This Role Suits

  • People who love people, conversations, and results
  • Customer service professionals ready to step up
  • Self-driven operators who don’t need micromanagement
  • Future sales professionals looking to grow their career

Apply Now

If you’re ready to grow, perform, and be part of a high-performing team making real impact — we want to hear from you.

Send your CV highlighting your experience and achievements