Senior Assurance Manager

The Business  

Connective is one of Australia’s most innovative and fastest-growing mortgage, commercial and asset finance aggregators, and the preferred partner for leading brokers. With a strong and vibrant culture, we are proud to be an employer of choice for high-performing professionals. 

About the Role

  We’re looking for an experienced Senior Assurance Manager (Financial Crimes) to play a key role in strengthening our compliance framework and supporting our national network of members. 

This role is central to ensuring adherence to regulatory requirements, particularly the National Consumer Credit Protection Act 2009 (NCCP). You’ll work closely with lender partners, internal stakeholders, and credit representatives to resolve compliance issues, uplift capability, and drive a strong risk and compliance culture across the business. 

What You’ll Be Doing 

• Investigate misconduct concerns across and minimise fraud exposure and losses. 
• Ensure optional effectiveness of fraud prevention and detection tools and monitoring strategies.   
• Lead and continuously enhance the compliance monitoring program to ensure effective oversight across the network.  
• Review broker files for NCCP and regulatory compliance, identifying risks and delivering practical coaching.  
• Manage and resolve compliance issues raised by lenders, audits, and regulatory reviews.  
• Conduct follow-up reviews to ensure remediation actions are implemented and effective.  
• Provide expert guidance to credit representatives on NCCP, AML/CTF, Privacy, and internal compliance obligations.  
• Assess regulatory changes and embed them into policies, processes, and training frameworks.  
• Build strong relationships with internal teams, lenders, regulators, and industry stakeholders.  
• Develop and deliver compliance reporting, insights, and dashboards to support risk-based decision making.  
• Support regulatory and business reporting obligations, including ASIC breach reporting, AFCA, IDR and DDO requirements.  

What You’ll Bring 

Experience 

• 2+ years’ experience in NCCP compliance within banking or financial services.  
• Experience in governance, risk, and compliance roles.  
• Exposure to financial crime frameworks.  

Skills 

• Strong analytical and problem-solving capability.  
• Excellent communication and stakeholder engagement skills.  
• Ability to influence, coach, and build rapport across all levels.  
• Highly organised with the ability to manage competing priorities.  
• Strong understanding of the Australian regulatory landscape.  

Attributes 

• Proactive, adaptable, and solutions-focused.  
• Comfortable working in a fast-paced, evolving regulatory environment.  
• High level of accountability and attention to detail.  
• Passion for continuous improvement and driving better compliance outcomes.  

 Why Join Us? 

• Be part of a collaborative, high-performing team.  
• Work closely with senior leaders and industry stakeholders.  
• Opportunity to shape and strengthen compliance practices at a national level.  
• Contribute to a culture that values integrity, accountability and excellence.