Firehouse Subs is coming to Westfield Mt Gravatt and we are building the team to help us become one of the most loved restaurant brands in the country and are seeking a highly motivated full-time Assistant Store Manager to play a key leadership role assisting our Store Manager in the very first opening and to support our ambitious growth plan of over 150 locations in the next decade!
As this is the first location, the Assistant Store Manager will train in an overseas Firehouse Subs restaurant. The successful candidate will have all travel costs covered to train in Jacksonville, Florida for 3 weeks before the restaurant opens. Being able to participate in that training is an essential requirement of the role.
The Role
As the Assistant Store Manager you will support the Store Manager in the performance, presentation and culture of your store. You will help lead from the front, driving sales and operational standards while building a reliable, accountable, and enthusiastic team who demonstrates that customer experience is at the heart of all we do. This role is ideal for a seasoned shift supervisor/2IC ready to make the next move in their QSR career!
What You’ll Be Doing:
- Deliver standout customer experiences that drive repeat business
- Help drive and exceed individual and store sales targets and KPIs
- Assist in recruiting and coaching a high-performing team
- Set clear expectations and build a positive, accountable team
- Ensure compliance with rosters, policies and employment legislation
- Maintain brand, safety and cleanliness standards of both Retail Food Group and Firehouse Subs
- Oversee daily reporting, banking and end-of-day procedures
What We’re Looking For
You’re a hands-on retail leader with strong operational discipline and a proven track record of driving shift performance in a fast-food environment. You lead from the front, hold high standards, know your numbers, and build engaged teams that consistently deliver results.
You’ll also bring:
- Demonstrated experience as a Shift Supervisor or 2IC in a high-volume retail, fast-food or QSR environment
- Strong supportive coaching and people leadership skills.
- Confidence using systems to approve timesheets, place inventory orders and assist managing team compliance
- Excellent communication skills and the ability to build rapport with a wide range of stakeholders from team members to Head Office support staff
- Flexibility to work a rotating roster including weekends and some public holidays.
- Must have ability to travel overseas to Jacksonville, Florida for approximately 3 weeks to complete training in all brand operations
What’s in it for you?
- Be part of something big and play a key role in launching Firehouse Subs in Australia and help shape the brand from day one.
- Join a fun, energetic, and supportive team that values collaboration, innovation, and getting things done.
- Access to industry-leading training and ongoing professional development opportunities.
- Work closely with experienced Operations, People & Culture, and Leadership teams who are
invested in your success
- A values-led culture that genuinely supports your growth and long-term career development.
If you’re ready to be part of a brand-building journey from the ground up and help launch a household name across Australia, we want to hear from you. This is a rare opportunity to be
part of an international launch, shaping Firehouse Sub’s journey as it expands
its brand into Australia and building something truly unique!
👀 Apply Now
Help us bring Firehouse Subs to Australia with impact, energy, and excellence!
At Retail Food Group, we believe that a diverse and inclusive workplace is key to fostering innovation and success. We are proud to be an equal opportunity employer, committed to
providing a work environment free from discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or marital status. We celebrate diversity and are dedicated to creating an inclusive atmosphere for all employees. Join us and be
part of a team where your unique perspectives and experiences are valued and encouraged.
For more information about RFG visit: www.rfg.com.au
