Communications & Content Officer
12-month contract | Full-time or part-time | Hybrid (Melbourne CBD + WFH)
Are you a strong writer who loves creating content that actually lands with audiences – and using data to make it better?
The Centre for Excellence in Child and Family Welfare is seeking a Communications & Content Officer to help shape and deliver engaging digital communications across our website, social media and email channels.
This is a hands-on role for someone who enjoys writing every day, experimenting with formats, and using analytics to continuously improve engagement and reach – all while contributing to work that makes a real difference for children, young people and families.
About the role
As Communications & Content Coordinator, you will:
- Write and publish news, updates and explainers for our website
- Plan, create and schedule content across social media and email newsletters
- Help grow and engage our digital audiences
- Use analytics, reporting and testing (including A/B testing) to improve performance
- Work closely with teams across the organisation to surface stories, impact and opportunities
You’ll be supported by an experienced Communications team and receive full training for sector-specific campaigns such as advocacy, budget and election cycles.
About you
You’ll thrive in this role if you:
- Are a confident, adaptable writer who can switch between web, social and email copy
- Enjoy hands-on content creation, including short-form video, carousels and graphics
- Are curious about what works and why, and comfortable using data to guide decisions
- Have experience managing or contributing to digital channels in a fast-paced environment
- Like collaborating with different teams and translating complex information into plain English
- Experience with tools such as Mailchimp, Canva, social media scheduling platforms, and analytics (Meta, LinkedIn, GA4) is highly regarded.
About the Centre
The Centre for Excellence in Child and Family Welfare is the peak body for child and family services across Victoria and Tasmania, representing more than 180 organisations. We advocate for the wellbeing of children, young people and families, and support a strong, connected workforce across the sector.
We are committed to creating a diverse, inclusive and flexible workplace where people feel supported to do meaningful work.
What we offer
- Flexible full-time or part-time arrangements
- Hybrid work (WFH + 1–2 days in Melbourne CBD office)
- Up to three additional days’ leave over the Christmas/New Year period
- Paid parental, carer and study leave
- Ongoing professional development and training
- Employee Assistance Program (EAP)
- 17.5% leave loading
- Attractive not-for-profit salary packaging
A position description is attached.
How to apply
Please send through:
- Your CV
- A brief cover letter outlining your interest and suitability
- A short portfolio (2 writing samples and one mini case study showing results, if available)
If you have any further questions, please email Louise.Johnson@cfecfw.org.au
Applications from people of all backgrounds, cultures, genders and lived experiences are strongly encouraged.
Please note: This position is being recruited through an expedited process. Applications will be reviewed as they are received, and the role may be filled before the closing date. We encourage interested candidates to apply as soon as possible. Applications will close once a suitable candidate is appointed.
