CQID is experiencing enormous organisational growth across all services and seeking suitable candidates for a range of positions.
CQID is one of the largest employers of Aboriginal and Torres Strait Islander peoples in the Central Queensland region. Offering a broad range of service areas, with roles that serve our community across Rockhampton, Emerald, Longreach, Woorabinda, Gladstone, Bundaberg and Hervey Bay.
A new organisational structure, designated HR team and the implementation of a new Workforce Strategy. Striving to support employees on their career journey is a priority and contributes us to being a Employer of Choice.
Purpose of the Position
The Facilitator’s primary role is to support the Team Leader to achieve client engagement and client outcomes.
Responsibilities and Duties
- Manage and coordinate the family led decision making meetings process including referrals, identifying, and coordinating participants, and facilitating meetings.
- Ensure the family led decision making process is facilitated in accordance with legislative principles and requirements.
- Prepare people to participate in family meetings, including ensuring that all participants have a clear understanding of the purpose of the family led meeting.
- Obtain the views of persons who are unable to attend the family meeting.
- Manage conflict that may occur within the family led decision making process.
- Liaise with relevant internal staff and the department
- Assist families in developing family led plans for submission to the department.
- Maintain accurate records of case plans and other relevant information in accordance with departmental guidelines.
- Develop and maintain positive and professional relationships with referral partners and other service providers
- Participate and contribute to the organisation’s compliance obligations under the ISO 9001:2015 Quality Management System and Human Services Quality Standards (HSQS)
- At all times work within CQID’s Workplace Health & Safety approach, Policies and Procedures
- Other responsibilities as directed by the Team Leader/Manager
Qualifications and Experience
- Holds a current C Class Queensland Driver’s Licence
- Tertiary qualifications in Human Services
- Current Working with Children Check, “Blue Card”
- Qualifications or knowledge related to Child Protection
- Holds or is willing to obtain a First Aid and CPR Certificate
- Experience at successful service delivery to Aboriginal and Torres Strait Islander people
- Experienced in client engagement and case collaboration
Skills and Attributes
- Aboriginal and/or Torres Strait Islander heritage
- Experience in developing and managing case plans
- Competent in use of Microsoft Office software
- Physical ability to undertake job responsibilities
- Ability to communicate effectively; spoken and written
- Self-starter, motivated and able to self-manage work tasks
- Strong connection to and knowledge of local Indigenous Community
