Employment OS for your Business

Support Worker – Mackay

Individual Support • Mackay, Queensland 4740, Australia • Part-time
AI Job Summary
  • Minimum 12 months industry experience in aged care or disability support roles incl. personal care, meds, manual hanldng
  • Certificate III or higher in a relevant qualification.
  • Current HLTHPS006 – Assist Clients with Medication skill set.

Role Type

On-site • Permanent • Part-time • Entry Level

Pay Rate

$32.85 AUD – $34.58 AUD (Hour)

Description

  • Make a genuine difference every day by supporting people to live safely and independently in their own homes.
  • Join a supportive, values driven team that invests in your growth through ongoing training and development.
  • Enjoy flexibility and security with guaranteed minimum hours, award pay rates, and generous salary packaging benefits ($32.85/hr – Unqualified | $34.58/hr – Qualified, award rates).

CatholicCare Central Queensland is a large, vibrant, and highly regarded not-for-profit organisation providing a broad range of quality social services throughout the Catholic Diocese of Rockhampton. Guided by our Christian ethos and the principles of Catholic Social Justice, we are committed to inclusive service delivery and proudly welcome employees and clients of all religions, backgrounds, and beliefs.

Support Workers are key members of the Community Care services team and will share knowledge and experience to assist in the support of aged care and disability clients. Support Workers will deliver high quality services to clients through:

  • Domestic assistance and general household duties including mopping, vacuuming and preparing meals
  • Social Supports and accessing the community
  • Medication assistance and health support including accessing medical services
  • Personal Care and supporting clients to maintain personal hygiene and grooming
  • Support and empower clients to achieve their personal goals

What we’re looking for:

  • A team player
  • Someone with the ability to be flexible, strong and resilient in various challenging situations
  • Experience with personal care, medications, manual handling and behaviour support plans
  • Knowledge and skills gained through on-the-job training commensurate with the requirements of the work in this level

Core Competencies

  • Ability to work independently and provide safe services in client homes or within the community, following care plans and following a planned roster/schedule
  • Customer service skills including the ability to support consumers to build independence and exercise choice and control over their daily lives
  • Ability to use digital systems including email, messenger systems and Client information systems

Qualifications and Experience

  • Current C or CA Driver’s license (QLD)
  • Certificate III or higher in a relevant qualification with a minimum of 12 months industry experience
  • Mandatory, current First Aid & CPR
  • HLTHPS006 – Assist Clients with Medication Skill set

In addition to the above, you will need to demonstrate:

  • Previous experience of working with culturally diverse clients
  • Current or recent experience in client focused roles
  • Ability to adapt communication to individual client needs
  • Competent to recognise risks and incidents, react appropriately and report accurately

Please note that CatholicCare Central Queensland does not offer visa sponsorship

Applicants must have full and unrestricted working rights in Australia at the time of application.

How to Apply

If you’re passionate about helping others live independently and meet the requirements, we’d love to hear from you.

📄 Submit your resume

📝 Include a short cover letter outlining your interest and availability

Early applications are encouraged as applications may be assessed as they are received, and shortlisting and interviews may occur throughout the advertising period.

NB: All offers of employment are subject to the satisfactory completion of relevant screening and background checks, including an Australian Federal Police check, an NDIS disability worker screening check, and attainment of a Blue Card for working with children, prior to commencement.