Casa Services , Central Australia’s leading provider with a 50-year history of supporting people with disability in Alice Springs, is seeking a passionate and motivated Support Coordinator to join our team.
If you are driven to make a meaningful impact, support people to achieve their goals, and be part of a values-driven organisation, this could be the perfect opportunity for you.
As a Support Coordinator, you will work closely with participants to help them understand and implement their NDIS plans. You will connect people with services, build their confidence and independence, and support them to achieve meaningful outcomes in their daily lives.
This role requires strong communication skills, organisation, and the ability to build trusting relationships with participants, families, and service providers. You will be working in a dynamic environment where no two days are the same.
What You’ll Be Doing
- Supporting participants to understand and implement their NDIS plans
- Connecting participants with appropriate services and community supports
- Developing and reviewing support plans aligned to participant goals
- Monitoring progress and assisting with NDIS plan reviews
- Liaising with families, carers, providers, and community organisations
- Maintaining accurate records and case notes
- Identifying risks and responding appropriately to safeguarding concerns
- Promoting independence, choice, and control
What We Are Looking For
- Qualification in Community Services, Disability, Social Work, or similar (or relevant experience)
- Experience in disability, community services, or case management
- Strong communication and relationship-building skills
- Ability to manage a caseload and work autonomously
- Sound computer skills and ability to use multiple systems
- A positive, proactive, and solutions-focused attitude
Essential Requirements
- Current Driver’s Licence
- NDIS Worker Screening Clearance
- National Police Check
- Evidence of right to work in Australia
- COVID-19 vaccination
Desirable
- Knowledge of the NDIS and Support Coordination
- Experience working with people with complex needs
- Experience working in remote or regional communities
Cultural Safety Commitment
This role requires a strong commitment to culturally safe practice. You will be working closely with Aboriginal and Torres Strait Islander participants and communities, and it is essential that you bring respect, cultural awareness, and a willingness to learn and adapt your practice.
Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.
Why Join Us?
- Amazing People: Be part of a passionate and supportive team that cares deeply about our clients and each other. At Casa, people come first.
- Competitive Salary: $100,700 per annum (SCHADS Level 5.1) plus not-for-profit salary packaging benefits.
- Generous Leave: Enjoy 5 weeks of annual leave, including a 17.5% leave loading, so you can recharge and find balance.
Alice Springs Lifestyle: Experience the unique and welcoming community of Alice Springs, where culture, connection, and lifestyle come together
How to Apply
Please apply and provide your resume and cover letter or contact our office on 08 8953 4311 for further information.
Applications open for one month closing on 15.06.2026.
For Further Information
Please contact Debra Gray, Chief Executive Officer on (08) 8953 4311.
Applications will be reviewed as they are received, and this advertisement may close earlier if a suitable candidate is appointed.
At Casa Services, we value diversity and inclusion. We welcome applications from Aboriginal and Torres Strait Islander peoples, people with disability, and members of the LGBTQIA+ community.
If you share our values and want to make a positive impact, we encourage you to apply — even if you don’t meet every requirement listed.
