About the role
The Systems Administrator supports the IT manager and works collaboratively with CHN staff and the IT Managed Service Provider (MSP) to maintain secure, efficient, and fit-for-purpose systems and technology environments. This newly created position is critical to keeping CHN business operations running smoothly by ensuring the reliability and performance of critical systems across a complex, health focused environment. This includes administering, troubleshooting and optimising a wide range of business applications and data platforms, such as Salesforce and SharePoint, as well as specialised health data storage and analytics platforms, including Primary Health Insights and POLAR. The successful candidate will play a central role in supporting CHN’s digital capability, ensuring staff have dependable access to the tools and information they need to deliver high quality services to the community focused environment.
About the team
Reporting to the IT Manager, you will join the Corporate Services Unit (CSU) that sits within the broader Office of CEO Business Unit. CSU serves as a central point of expertise and support for the organisation, bringing together a range of key professional services including Office Coordination, Finance and Procurement, Human Resources, Business and Data Analysis, Quality and Compliance, Risk and IT.
See yourself in our team
This role suits basic to intermediate systems professional who collaborates confidently with technical teams while keeping a clear focus on business needs, user experience, and a continuous system improvement. You will bring a proactive and adaptable approach to system administration, navigating through cloud-based platforms and data management tools, while drawing on the expertise of our technical partners for more complex infrastructure matters. Your working knowledge of data governance, retention requirements, and cyber security principles will be instrumental in ensuring our systems remain secure, compliant and aligned with CHN business needs and strategies priorities. You will help enhance the efficiency and reliability of CHN’s systems, strengthening collaboration across teams and supporting the successful delivery of CHN’s primary health care programs.
The successful candidate will have a minimum completion of Certificate IV qualifications in an IT or relevant technical field with at least 4 years’ work-related experience, or equivalent combination of extensive experience and training within the IT systems administration domain. Relevant vendor training and formal certifications in system administration, such as Microsoft 365, Azure Administrator, Salesforce Administrator, SharePoint Administrator are highly desirable but not essential.
Work location
This position is based in our newly renovated and modern office, located in the heart of the Belconnen town centre. We support flexibility and a hybrid work model at CHN and are happy to work with the successful candidate to ensure balance between work and life.
Working at CHN
At CHN you will have an opportunity to work with professional subject matter experts and experienced leaders who encourage and support you to develop your interests, expertise and achieve your ambitions.
Some of the reasons CHN employees love working here include:
Work-Life Balance & Wellbeing
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Paid December leave: Recharge during our annual close-down period with additional paid leave.
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Comprehensive Leave Options: Access leave entitlements on top of Annual Leave, including Family and Wellbeing Leave, as well as Religious, Cultural and Ceremonial Leave.
Flexible Work Arrangements
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Hybrid work: Enjoy flexible working options designed to promote a sustainable work-life balance.
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Purchase additional leave: Create more time for yourself when you need it with the ability to purchase up to 2 weeks of extra leave per year.
Career Growth & Development
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Professional Development Fund: Access a dedicated fund to support your professional development goals.
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Study Leave: Take advantage of our generous study leave option to support your learning and development goals while balancing work commitments.
Meaningful & Impactful Work
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Purposeful Work in Health: Be part of fulfilling, varied work that advances how health is delivered in Canberra, improving health outcomes for ACT the community.
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Collaborate with Health Experts: Work alongside key health professionals and stakeholders across the health sector, contributing to impactful initiatives.
Culture & Community
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Supportive, Collaborative Workplace: Join a team environment built on collaboration and mutual support.
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Diverse and Inclusive Environment: Thrive in a workplace that prioritises diversity, inclusion and wellbeing.
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Sustainability and social impact: Support our commitment to sustainability as we partner with others who make responsible choices for people and the planet.
Financial Benefits & Rewards
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Competitive Remuneration Package: Receive a competitive salary with an attractive benefits package through Salary Packaging of up to $15,900 of your pre-tax income per FBT year to maximise your take-home pay
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Above-standard Superannuation: Pursue long-term financial wellbeing with contributions that are always 0.5% higher than the Super Guarantee.
Learn more about CHN from our website: Capital Health Network | Home (chnact.org.au)
Position Salary: $48.52 per hour (approximately $96,178 per annum) plus superannuation
Employment type: Full time, fixed term contract for 24 months from the date of commencement
Working Days/hours: Full time standards
How to apply
Applications close: 11.59pm, 20 February 2026
Position documentation can be found here https://www.chnact.org.au/capital-health-network-positions-vacant
Please apply using the ‘apply’ button. Your application MUST include a cover letter addressing how your skills, experience and expertise will meet the functional competencies (max. 3 pages), salary expectations, and your CV (max. 3 pages). Please do not send your applications to the recruitment email address.
Please note: Applicants are required to have full Australian work rights at the time of application and include details of any visa limitations and end dates in the application cover letter.
For further enquiries: Please contact Manisha Guragain, IT Manager: recruitment@chnact.org.au
CHN, ACT’s Primary Health Network welcomes applications from Aboriginal and Torres Strait Islander people, people with diverse cultural and linguistic backgrounds and people with disability. CHN will provide reasonable adjustments for individuals with cultural requirements and/or individuals with a disability throughout the recruitment process.
If you identify as a person who may require adjustments to the application, recruitment, selection and/or assessment process, please advise via recruitment@chnact.org.au or 02 6287 8099 and indicate your preferred method of communication (email, phone, text) so we can keep in touch and meet your accessibility needs.
