About Cache Group
Cache Group is an Australian fund services business operating across fund administration, registry, investment management and Responsible Entity (RE) / Trustee services for Managed Investment Schemes.
We support both retail and wholesale investment products, helping clients bring compliant, scalable and well-governed funds to market. Our services span Trustee and Responsible Entity functions, fund operations, fund accounting and registry.
What sets Cache apart is our technology-led approach. We operate a digital investment platform that allows clients to embed investment products directly into mobile apps, websites and digital platforms. This enables businesses to launch innovative and complex investment offerings efficiently, while meeting regulatory and operational requirements.
Our clients range from established fund managers seeking end-to-end fund services, to fast-growing digital platforms that require both financial infrastructure and technology to support their customer experience.
Cache is a growing business with a clear vision and an ambitious roadmap. We are now looking for an Administration & Operations Associate to support our Trustee team in the day-to-day operation and compliance oversight of managed investment schemes.
About the role
This role sits within the Trustee operations function and plays a key part in ensuring funds are administered in line with regulatory obligations, internal policies and service standards.
You will work closely with fund operations, compliance and client teams, contributing to the smooth running of investment schemes while gaining exposure to the operational backbone of Australia’s managed funds industry.
This is an ideal role for someone early in their career who is detail-oriented, organised, and keen to develop strong foundations in fund operations and regulatory compliance.
Key Responsibilities
- Own and maintain the operational compliance framework for assigned funds
- Embed regulatory and internal policy requirements into business-as-usual workflows, procedures and service standards
- Support internal and external audits, regulatory reviews and client due diligence requests
- Act as a trusted operational support to Fund Operations leaders and broader teams
- Identify opportunities to improve processes, strengthen controls and increase efficiency without introducing additional risk
- Manage inbound and outbound investor communications, ensuring all correspondence is accurate, timely and professional
- Review, verify and assist with preparing investor and fund manager communications
- Process fund manager instructions and corporate action updates in accordance with documented procedures
- Assist with the preparation, reconciliation and distribution of client and regulatory reporting
- Maintain accurate records, filings and system updates to ensure data integrity and audit readiness
- Provide general administrative support and collaborate across teams to deliver a high standard of service
Skills & Experience
The ideal candidate will have:
• 1–3 years’ experience in fund operations, registry services, customer success or financial services
• Strong attention to detail with a disciplined and structured approach to processes
• Clear written and verbal communication skills, with a client-focused mindset
• Ability to manage competing priorities in a fast-paced environment
• Proactive, collaborative and willing to learn new systems and regulatory concepts
• Proficiency in Microsoft Office, particularly Excel; experience with workflow or CRM tools is advantageous (e.g. Jira, Confluence)
• Tertiary qualifications in Business, Finance or a related field are preferred
What We Offer
- Excellent CBD location
- Flexible working opportunities
- A supportive, high-trust culture that encourages autonomy and independent thinking
- Competitive salary package plus equity participation
Our company values
Back yourself – This is hard, and we make decisions based on incomplete information. They’re not bad decisions just because they didn’t turn out how we expected. Back yourself in times of ambiguity.
No one left behind – We’re accountable for each other’s success. We ask for support when needed and support each other when asked. We keep each other accountable and accept accountability from others. It’s our responsibility to ensure that someone else is keeping us accountable.
Embrace the conflict of ideas – The best decisions are made through the rigorous conflict of ideas, not the conflict of personalities. Play the ball, not the person.
Full disclosure, even when it hurts – We disclose issues publicly and fix problems in daylight. We tell clients about problems before they know about them. We tell the regulator about things we would rather it didn’t know. We tell our mates quickly and fully when we make mistakes. We tell investors the good news and the bad. People will know they can trust us, not because we are perfect, but because they have seen how we behave when we are not.
Act in good faith – We’re human beings who experience the full range of emotion. We share our goals, fears and desires with our mates – and we ask about theirs. When we’re upset, we talk about it and we articulate what we need to feel whole again. We are genuine and trust that our mates are genuine. We’re not intentionally offensive or offended.
