We have an exciting opportunity for a Visual Merchandising Specialist to join our by charlotte HQ team! We’re looking for a creative and brand-aligned storyteller to bring our collections and spaces to life through meaningful visual experiences that inspire, engage, and delight. Please note this role is on a part-time basis (3 days/0.6FTE).
WHAT YOU’LL DO
This role will report to the Head of Marketing and work closely with key partners across Creative, Retail Operations, and Wholesale. Your key responsibilities will include:
Retail Visual Merchandising
- Develop and execute inspiring visual concepts and window displays that reflect our brand identity.
- Prepare and maintain VM guidelines to ensure consistent brand presentation across all stores.
- Manage the production and installation of POS materials, displays, and signage.
- Use sales data and store insights to optimise layout and product presentation.
- Conduct regular store visits or virtual audits to maintain visual standards.
- Partner with Retail Managers to train and coach teams on VM execution.
- Support store openings, refurbishments, and promotional activations with tailored VM plans.
Wholesale Visual Merchandising
- Collaborate with the Wholesale team to ensure visual consistency across all partners and stockists.
- Create seasonal VM guides for key accounts including David Jones.
Cross-Functional Collaboration
- Work closely with the Creative and Marketing teams to align VM strategies with campaign launches.
- Manage VM materials, inventory, and supplier relationships.
- Oversee VM budgets, POs, and invoice reconciliation.
- Contribute to seasonal campaigns, packaging updates, and event activations.
- Provide feedback and insights to design and product teams to enhance presentation opportunities.
ABOUT YOU
You’ll bring experience in visual merchandising within jewellery, fashion, or luxury retail, with a strong grasp of brand storytelling, product display, and customer experience. Organised and detail-oriented, you balance creativity with commercial thinking and use data to guide decisions. Collaborative, proactive, and adaptable, you thrive in a fast-paced environment and are happy to travel for store visits and events.
PERKS AND BENEFITS
At by charlotte, we cherish our people and believe that joy, creativity, and connection should be part of every workday. You’ll enjoy:
- A spirited, supportive team that values optimism, creativity, and possibility.
- Access to ongoing training and professional development.
- Team bonding experiences and events that inspire connection and fun.
- Product discounts across our beautiful jewellery and affiliate brands.
- Complimentary and confidential wellbeing services.
- Extra leave and thoughtful gifts to celebrate your milestones.
ABOUT US
At by charlotte, we believe in the transformative power of connection. Just as our jewellery celebrates life’s moments and empowers self-expression, our workplace is built on kindness, growth, and purpose. Every team member is encouraged to embrace their journey, uncover their brilliance, and help us inspire connection across the world.
We’re proud to be an equal opportunity employer, committed to creating a culture of inclusivity, respect, and collaboration.
Due to a high volume of applications, only shortlisted candidates will be contacted.
