Customer Service Administrator

Burton Demolition is a proudly South Australian company delivering safe, efficient, and fully compliant demolition services across residential, commercial, and civil projects. With a strong reputation for reliability and precision, our team keeps projects moving and we’re growing.

We’re looking for a highly organised and proactive Customer Service Administrator who thrives in a fast-paced environment and enjoys being at the centre of daily operations.

Why join us?

• Be part of a well-established local business with strong demand
• Work in a supportive, team-focused environment
• Enjoy a varied, fast-paced role where no two days are the same
• Opportunity to grow your skills in operations, logistics, and scheduling

About the role

This is more than just an admin position, you will play a key role in supporting both customer service and daily operational coordination.

You’ll be responsible for:

• Handling customer enquiries via phone and email with professionalism
• Providing outstanding customer service and building strong relationships
• Assisting with coordination of daily run sheets for drivers
• Maintaining accurate data entry and job records
• Supporting the team with general administration and problem-solving

You will also step in to support workforce scheduling when required, including:

• Assisting with planning and coordinating labour and equipment
• Helping identify scheduling gaps, clashes, or downtime
• Communicating with drivers, operators, and supervisors to keep plans on track
• Supporting smooth daily operations by adapting to changing priorities

What we’re looking for

• Positive attitude with high personal standards and reliability
• Strong customer service and communication skills
• Highly organised with excellent attention to detail
• Ability to multitask and work well under pressure
• Team player with flexibility and a solutions-focused mindset
• Confident working with data, schedules, and systems

Experience is valuable, but motivation, reliability, and attitude are essential. Experience in construction, logistics, or scheduling is highly regarded.

Hours (business hours)

Monday to Friday: 7:00am – 5:00pm Saturday: 7:00am – 3:00pm

Ready to apply?

If you’re someone who enjoys staying busy, solving problems, and being part of a hardworking team, we’d love to hear from you.