Summary:
As a Client Relationship Manager in the financial services sector, you will play a pivotal role in fostering and maintaining strong relationships with our clients. Based in Sydney, New South Wales, this permanent, full-time position is ideal for an entry-level professional eager to develop their career in a dynamic and rewarding environment. Your contributions will be essential in ensuring client satisfaction and driving business growth.
Responsibilities:
- Develop and maintain strong relationships with clients to understand their needs and provide tailored financial solutions.
- Act as the primary point of contact for client inquiries and concerns, ensuring timely and effective resolution.
- Collaborate with internal teams to deliver exceptional service and support to clients.
- Conduct regular follow-ups with clients to assess satisfaction and identify opportunities for further engagement.
- Assist in the preparation of client presentations and reports to communicate financial performance and strategies.
- Stay updated on industry trends and regulatory changes to provide informed advice to clients.
Qualifications:
- Bachelor’s degree in Finance, Business Administration, or a related field.
- Strong interpersonal and communication skills, with the ability to build rapport with clients.
- Basic understanding of financial products and services.
- Proficient in Microsoft Office Suite, particularly Excel and PowerPoint.
- Ability to work collaboratively in a team environment and manage multiple tasks effectively.
- A proactive attitude with a willingness to learn and develop professionally.
- Familiarity with customer relationship management (CRM) software.
