About
Blue Connections IT
Blue Connections IT, now proudly part of Atturra LTD an ASX listed company, continues to be one of Australia’s most trusted providers of IT solutions and managed services. As an Atturra company, we are strengthening our capability and scale, bringing together two highly respected Australian technology organisations.
For 28+ years, Blue Connections has delivered best-in-class IT solutions to Australian enterprises and government departments. We’re proud to partner with Tier 1 vendors including Lenovo, HP, HPE, Cisco, Microsoft, Palo Alto Networks, and Fortinet. Our award-winning team was recently recognised by the CSIA, ARN Innovation Awards, and AFR Most Innovative Companies.
We’re not just about tech—we’re about people. We offer a vibrant, inclusive culture, and
career growth.
If you’re passionate about the lifecycle of IT Hardware, we want to hear from you.
🧑💻 What You’ll Do
Using your hands-on experience working with IT hardware in areas of Decommissioning, Repairs
and Builds, a strong attention to detail and knowledge & experience managing service tickets you will become a key member of our Hardware Services team.
Role Responsibilities
- Troubleshoot and repair device hardware issues.
- Configure and set up software for devices in customer environments.
- Undertake physical manual work (think lifting and moving of devices, assisting in deployment of devices onsite, desk setups all within OHS requirements)
- Manage service tickets, ensuring clear documentation and timely updates.
- Collaborate across Sales, Technical, Warehouse, and Project teams
- Escalate issues and contribute to process improvements
- Represent Blue Connections professionally onsite and offsite
- Follow safety protocols and company policies
🧠 What You Bring
- Hands-on experience with tools (e.g., screwdrivers)
- Troubleshooting device hardware issues
- Passion for technology and solving real-world problems
- Strong IT background with proven experience in configuration and software setup
- Strong communication and customer service mindset
- Basic understanding of desktop support, networking, and troubleshooting
- Eagerness to learn, grow, and contribute
- Ability to work 5 days a week at our Scoresby based office and/or onsite at customer locations across VIC as needed.
- Knowledge of IT asset management principles and practices.
🌟 Why Blue Connections IT?
- Collaborate with Tier 1 partners: Microsoft, Cisco, HP, Fortinet
- Career development and certification support
- Inclusive, innovative, and people-first culture
- Recognized excellence:
- 🏆 Lenovo 360 Circle ‘Outstanding AP Partner’
- 🌱 HP Amplify Impact 5-Star Partner (Australia)
- 🌍 Dell Technologies APJC Sustainability & ESG Partner of the Year
Apply now and grow with Blue Connections IT.
