Who are we?
BFX Furniture is a proudly Australian-owned company specialising in the design, manufacture and supply of education and commercial furniture solutions. Established in 1987, BFX has grown to become one of Australia’s leading furniture suppliers. With a strong commitment to customer service, backed by decades of industry experience and a dedicated research and development team, BFX delivers innovative, high-quality furniture solutions that enhance learning, workplace and community environments across Australia.
Overview
This Sales Support opportunity plays a key role in delivering exceptional customer service and operational support to our Sales and Project Consultants who specialise in BFX’s education furniture portfolio. This position is ideal for individuals looking to develop their expertise in client engagement, service delivery, and project-based sales support, and serves as a strong foundation for future progression into a Sales & Project Consultant role.
In this role, you will work closely with Sales Consultants to support customers with furniture product and service enquiries, assist with project documentation and coordination, and help resolve issues efficiently. You will contribute to a positive customer experience through accurate information, clear communication, and timely support across the project lifecycle. Success in this role will be measured by your ability to support sales growth, increase the number of customers purchasing from BFX, maintain strong customer satisfaction outcomes, and contribute to the achievement of agreed sales and profit targets.
This is a hybrid role with a key focus on the Adelaide region, requiring regular travel across your designated territory using your own vehicle to meet clients, manage existing relationships, and provide ongoing support to Sales Consultants.
About You
You are a motivated and results driven sales professional with a strong desire to be developed and mentored, building an understanding of BFX’s sales strategy while developing product knowledge and design capability.
You will ideally have
- Experience in customer service, sales support, or relationship based roles.
- Strong communication and interpersonal skills.
- A customer focused mindset with a proactive approach to problem solving.
- Ability to learn quickly and adapt to evolving processes and systems.
- Proficiency in the Microsoft Office suite.
- Strong working knowledge of CRM systems.
- Secondary education, with a High School Certificate as the minimum requirement.
- A valid driver’s licence and willingness to travel as required.
- Ability to obtain (or currently hold) a Working With Children Check.
Why Join BFX?
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Attractive Remuneration: Competitive base salary complemented by a car allowance, performance based commission, and the option of a novated car lease.
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Tools to Succeed: Company provided laptop and mobile phone to support you in your role.
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Career Growth: Clear development and progression opportunities within a growing organisation
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Training & Support: Comprehensive onboarding and ongoing training to support your success
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Innovative Product Range: Represent high-quality, Australian-designed furniture solutions
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Collaborative Culture: Join a supportive, high-performing team committed to excellence
Ready to Apply?
If you are an experienced commercial furniture sales professional looking to take the next step in your career, we’d love to hear from you.
Please submit your CV and a cover letter outlining how your experience aligns with this role. Applications will be reviewed as received, and only shortlisted candidates will be contacted. Background checks, including reference and criminal history checks, may form part of the recruitment process.
Help us create inspiring environments through innovative furniture solutions.
