About the Role
As an Operations Systems Engineer within the Betashares Direct Operations team, you’ll design, build and improve the systems and tooling that underpin day-to-day operational processes across the platform.
This is a hands-on engineering role with a strong focus on automation, reliability and operational efficiency. You’ll build robust, scalable solutions that reduce manual effort, mitigate operational risk and improve the resilience of critical workflows in a production financial services environment.
Working closely with the Operations team and Core Engineering, you’ll collaborate on system design, data flows and tooling standards to ensure operational solutions align with broader platform architecture and engineering best practices. This role is well-suited to an engineer who enjoys improving how systems operate in practice and takes pride in building reliable, well-engineered internal tooling.
Role Responsibilities
- Design, build and maintain automated systems and tools that support core operational processes across Betashares Direct.
- Monitor the performance and reliability of existing operational systems, identifying opportunities to optimise, harden or simplify workflows.
- Develop tooling and services to reduce manual intervention, improve observability and mitigate operational and financial risk.
- Work closely with Core Engineering to align operational systems with platform architecture, deployment practices and engineering standards.
- Support the introduction of new products and features by designing scalable operational processes and supporting systems from inception.
- Investigate and analyse operational incidents related to engineering solutions, contributing to root cause analysis and long-term fixes.
- Ensure operational systems are well documented, maintainable and auditable from a technical and process perspective.
- Contribute to infrastructure, deployment, and CI/CD processes where required to support operational tooling.
- Design and implement lightweight internal user interfaces and dashboards to support operational workflows, collaborating with frontend teams where appropriate.
Skills & Experience
- Tertiary qualifications in Computer Science, Software Engineering, Information Systems or a related field.
- 3–5 years’ experience in an engineering role focused on systems, automation or process automation.
- Strong proficiency in Python and SQL, with a willingness and ability to learn Go and other relevant languages.
- Experience working with backend systems, APIs and data-driven workflows in a cloud-based environment.
- Exposure to AWS, CI/CD pipelines, containerisation (Docker), and modern deployment practices.
- Strong problem-solving and analytical skills, with the ability to work through complex operational and technical issues.
- Proven ability to work collaboratively across teams, with clear communication and a pragmatic mindset.
- Experience in financial services, trading platforms, or regulated environments is beneficial but not required.
- Familiarity with workflow orchestration or event-driven systems advantageous.
- Exposure to frontend JavaScript frameworks is desirable.
What We Offer
At Betashares, we believe people do their best work when they feel supported, trusted and challenged.
We’re a values-led, high-performing, collaborative team where purpose drives performance, connection matters, and growth is actively supported. As we continue to evolve, we’re focused on creating an environment where people can build meaningful careers, navigate change together, and feel proud of the work they do.
In addition to a competitive salary, we offer:
- Real career development with opportunities to take ownership, learn quickly and stretch yourself.
- A culture that balances performance and humanity, where collaboration, honesty and humility matter.
- Health and wellbeing support across physical, mental, social and financial programs..
- Volunteering leave to support causes that matter to you.
- Collaborative workspaces with team breakfasts and weekly catered lunches.
- A genuinely social, inclusive culture with events that bring people together.
Our Values
Our values guide how we work and treat each other. We value ambition and drive, balanced with honesty and humility. We support one another, respect our clients and competitors, and believe strong outcomes come from collaboration, trust and accountability.
Innovation is core to who we are. We’re curious, challenge ourselves to do things better, and take measured risks, learning and improving as we go. Above all, we’re committed to building a workplace that is enjoyable, resilient and inclusive, where people grow together and do work that genuinely matters.
