Maintenance Officer

The Royal Albert is a 73-room hotel in the heart of Brisbane’s CBD, and it’s the newest addition to the Belmo Group portfolio. We run hotels a little differently – we think you can have performance and personality, and we build teams that prove it. We’re now looking for a hands-on full-time Maintenance Officer, working Monday to Friday, to revitalise and enhance the building, rooms, and guest experience.

About the role

Reporting to the Cluster General Manager, you’ll own the day-to-day upkeep of the property from reactive repairs and guest-room defects through to preventative maintenance and plant-room checks. No two days look the same. One minute you’re getting a room back online for Front Office, the next you’re coordinating a contractor or knocking over a punch-list of minor repairs. It’s a varied, autonomous role in a fast-paced hotel environment where your work is felt by every guest who walks through the door.

What you’ll do

• Complete reactive maintenance across guest rooms, public areas, and back-of-house
• Carry out guest-room defect checks and make sure every room is fully functional before release
• Handle minor repairs across plumbing, electrical (non-licensed), carpentry, painting, patching, fixtures, appliances, lighting, and furniture
• Run preventative maintenance routines
• Maintain plant rooms, amenities, lifts, fire stairs, and outdoor areas
• Coordinate and supervise contractors, including access and quality checks
• Log and process all works in our maintenance system
• Maximise productivity and profitability of the maintenance department
• Work to WHS standards, including SWMS and lock-out/tag-out procedures

What you’ll bring

• Solid hands-on maintenance or handyperson experience, ideally in hotels, hospitality, strata, or multi-residential settings
• A broad minor-trades skill set across plumbing, electrical, carpentry, and general repairs (within non-licensed limits)
• A good working knowledge of WHS, safe work procedures, and risk awareness
• The ability to work independently, prioritise, and stay calm under pressure
• Clear communication and a guest-friendly, approachable manner
• Reliability, strong attention to detail, and genuine pride in keeping a property at its best

What We Offer

• Career Development — We invest in our people through structured onboarding, leadership development, and ongoing learning opportunities designed to support career progression across our hotel, residential, and corporate portfolios.
• Autonomy & Trust — Belmo empowers our people to take ownership of their work, with clear governance, support, and direct access to leadership.
• Competitive Rewards — We offer competitive remuneration packages aligned to experience and performance, with opportunities for growth as the business expands.
• Work-Life Balance — We recognise the importance of balance in a demanding industry and strive to build sustainable operating models that support both performance and wellbeing.
• Wellbeing Support — Access to employee assistance and wellbeing resources to support mental health, resilience, and personal wellbeing.
• Professional Culture — Work within a collaborative, accountable, and high-performing culture that values integrity, innovation, and continuous improvement.

How to apply

If this sounds like you, hit Apply and send through your resume. You’ll need full working rights in Australia.