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Head Housekeeper

Sydney, New South Wales 2000, Australia • Full-time
AI Job Summary
  • Proven experience in a senior housekeeping or supervisory role, ideally within luxury hospitality.
  • Experience leading, training, and motivating a housekeeping team to maintain five‑star presentation standards.

Role Type

On-site • Permanent • Full-time • Mid-level Senior

Description

Head Housekeeper | Lord Howe Island, NSW

 

Capella Lodge

 

About the Role

Capella Lodge is hiring a Head Housekeeper to lead our housekeeping team for the upcoming season commencing mid-August.

Located on the spectacular Lord Howe Island, Capella Lodge offers a refined, intimate guest experience set amongst dramatic landscapes and pristine natural beauty. As Head Housekeeper, you will play a pivotal leadership role in maintaining the lodge’s exceptional standards of cleanliness, presentation, and guest comfort.

You will oversee daily housekeeping operations, lead and mentor a dedicated team, and ensure every suite and guest space reflects the luxury and attention to detail that defines the Capella experience. This role is integral to delivering seamless, high-quality guest experiences through impeccable standards and thoughtful service in a unique remote setting.

 

About You

You are an experienced and motivated housekeeping professional with a passion for excellence and leadership. You thrive in a hands-on role, enjoy developing teams, and take pride in delivering consistently outstanding guest environments.

 

You will ideally have:

 

  • Proven experience in a senior housekeeping or supervisory role, ideally within luxury hospitality
  • Strong leadership skills with the ability to train, motivate, and manage a team
  • Exceptional attention to detail and a commitment to maintaining five-star presentation standards
  • A proactive, solutions-focused mindset with excellent organisational skills
  • A collaborative, team-oriented approach and strong communication abilities
  • Flexibility to work across a seasonal roster, including weekends
  • A genuine interest in living and working in a remote island environment

 

About Us

Beckons is built around journeys of discovery for curious travelers seeking deeper connection to place, culture, and the natural world. Through a growing collection of lodges in some of the world’s most rare and remarkable destinations, the brand is guided by a regenerative approach to luxury travel, one that goes beyond sustainability to create positive, lasting impact for landscapes, wildlife, and the communities who call these places home.

 

The Beckons collection includes five award-winning properties in Australia, Southern Ocean Lodge on Kangaroo Island, Longitude 131° at Uluṟu-Kata Tjuṯa, Capella Lodge on Lord Howe Island, Silky Oaks Lodge at the Daintree Rainforest, The Louise in the Barossa Valley, while across the Tasman Sea in New Zealand lies the century-young Huka Lodge in Taupō. In the Americas, lodges include Clayoquot Wilderness Lodge on Canada’s Vancouver Island, and the wilds of Tierra Atacama and Tierra Patagonia in Chile.