The Professional Golfers Association of Australia is the country’s pre-eminent golf body representing almost 3000 Vocational and Tournament Members.
The PGA Learning Hub is a world-first golf industry education hub to service the workforce development needs of both the Australian and global golf industries. The PGA Golf Learning Hub provides training and education programs and qualifications to all pillars of the golf industry including the areas of coaching, small-business, facility-management, turf-grass management, tourism, events and hospitality.
Based at the PGA Learning Hub, the PGA Institute was established in 2005 and offers education through a variety of programs to prepare students for a career in the golf industry. We live and breathe our values:
- We Welcome Everyone – Golf should feel like home. We’re building an environment where everyone belongs.
- We Are Connected – Across clubs, communities and countries, we support each other and celebrate success together.
- We Are Courageous – We embrace change, try new things and challenge the status quo.
- We Bring Our Best – Whether we’re planning a national tournament or supporting a local pro, we show up with care, passion, and purpose.
As a team, we’re proud to deliver more than 400 professional events annually, including the iconic Australian PGA Championship, and support our Members across Australia, New Zealand, and parts of Asia through the PGA Tour of Australasia.
This is your chance to be part of something bigger; a legacy of excellence, a culture of belonging, and a sport that’s evolving for the future.
ABOUT THE ROLE – Sandhurst, VIC | Full-time| Ongoing
This is an exciting opportunity to be involved in the training organisation that is part of the growing education department at the PGA of Australia.
We are seeking a motivated and detail-oriented Lead Trainer and Assessor to support the delivery and coordination of the suite of qualifications delivered by the PGA Institute.
Reporting to the PGA Institute Senior Manager, the Lead Trainer and Assessor is responsible for the delivery, assessment and coordination of training programs delivered by the PGA Institute. The role plays a hands-on part in the facilitation of training and assessment activities, while also supporting the effective coordination, management and continuous improvement of PGA Institute education programs.
Your impact will include:
Delivery of Training Programs:
- Facilitation of training delivery including on campus sessions and virtual workshops across the qualifications on scope of the RTO.
- Provide clear instruction, guidance, and support to learners throughout the training and program across several courses on the RTO scope of delivery.
- Collect and respond to learner feedback to continuously improve training delivery.
- Assessment of Training Programs:
- Assess learner submissions against established competency frameworks, learning outcomes, and assessment criteria.
- Coordinate with trainers, assessors, and subject matter experts to clarify assessment requirements and resolve discrepancies.
- Track and record assessment outcomes in learning management systems (LMS)
Compliance of the RTO:
- Maintain an up-to-date knowledge of ASQA / NVR Standards and CRICOS, ESOS Act plus other relevant government regulations relating to RTO’s
- Maintain all PGA training resources in a manner compliant with ASQA / NVR Standards and AQTF including Training and Assessment Strategies for all qualifications on the RTO Scope
- Participate in Moderation, Validation and compliance related reporting activities
- Education Program Coordination:
- Develop training and assessment resources for all applicable courses including those housed on the PGA’s e-learning platform
- Develop and update training delivery schedules for applicable courses
- Conduct general program administration including support to the RTO Manager and maintaining records and responding to queries and reviewing student progress
- Assist in the development of new qualifications in-line with PGA Institute Policies and Procedures and regulatory requirements
- Consult with Industry to ensure learning is responsive to industry requirements and the needs of the future workforce
You’ll bring:
- Previous experience in the VET sector, particular focus as a coordinator of training programs.
- Extensive knowledge of instructional design theory and implementation
- Understanding of regulatory requirements relating to CRICOS and ASQA.
- Advanced level of computer knowledge of Microsoft office computer programs.
- Strong customer service and excellent oral and written communication skills.
- Working knowledge of Student Record Keeping Systems
- Certificate IV in Training and Assessment TAE40116 or equivalent
- Ability to communicate effectively with key stakeholders and maintain a positive learning environment for students
- Proven experience in development, implementation and monitoring of best practice principles for customer service focus and delivery.
- Team driven mentality within an overall group performance environment.
- Understanding of regulatory requirements relating to CRICOS, National Code, ESOS Act and ASQA and the Standards for RTO’s
Why You’ll Love Working With Us
At PGA of Australia, we know people do their best work when they feel supported – in work and in life. Here are just a few of the ways we bring that to life:
-
Flexible Working – With hybrid work and flexible hours, we’ll work with you to find the balance that fits.
-
Family-Friendly – With generous paid parental leave for all carers, we understand family always comes first.
-
Wellbeing Focused – Our partnership with Acacia supports your mental, physical, and emotional wellbeing; plus in some of our offices you can access elite gym facilities.
-
Opportunities to Grow – From formal and on-the-job learning, we’re all about growing together.
-
Extra Perks – Enjoy free onsite parking, access to exclusive golf events, and partner discounts – all part of helping you bring your best, every day.
Still reading? We hope so.
Golf like many sports, hasn’t always felt like a space where everyone sees themselves and we know that women and other underrepresented groups often hesitate to apply unless they meet every single requirement. But at the PGA, we’re committed to changing that.
At the PGA, our belief is simple: “All golf is golf, and all of us can be golfers.” That philosophy extends to our team too. We’re building an organisation where diverse voices, backgrounds and perspectives are truly welcomed and where people can bring their whole selves to the work we do.
So, if this role excites you, and you feel you could contribute even if you don’t tick every box we’d love to hear from you. Let’s have a conversation. You might be just what we’re looking for.
How to Apply:
Please submit your Cover Letter and Resume addressed to Suzanne Burns, Senior Manager – RTO, highlighting why you’re a great fit for this role, by Thursday 29th January 2026.
