About the role
If you are interested in this opportunity, chances are you have either been an international student yourself or know one. You understand the challenges of leaving your country, family and friends behind to pursue a career in a completely different land. Finances, living arrangements and a culture shock are just a few struggles of international students. With Aussizz Group around, Education is not going to be one of them!
About the business
Aussizz is a leading name in the Education and Migration industry with a reputation for our innovative methods and successful visa outcomes. We are a global organisation, widespread in Australia, New Zealand, UAE and India, comprising over 20 offices. We are members of several elite consortia of education and migration agents such as AEERI, MA and MIA, employing several QEAC and MARA certified experts. Our greatest asset and the key to our success are our people, who have a sense of pride and satisfaction in their work.
At Aussizz Group, you will find a workplace based in mutual respect and collaboration that is supportive of your career development and encourages you to make an impact at a professional and personal level.
Key Responsibilities
• An Education Consultant is the first point of contact for our clients. As a highly valued position, vital to our ongoing success we are seeking industry experts who can deal with our clients with confidence and empathy.
• Counsel international students effectively to facilitate admission into Australian Universities, RTO’s, and Colleges, keeping in mind their GTE requirements
• Counselling onshore and offshore international students on taking up a new course or course change
• Maintain after sale service engagement to increase retention of students
• Create and maintain accurate client information in the company’s CRM system
• Use strong research skills to keep up to date with industry information relating to student visas, new courses and university updates, international education industry regulations etc.
• Create content and participate in marketing activities via social media to engage and build a prospective client base
• Act professionally always by practicing responsible business ethics as per the Agent Code of Ethics
• Take part in product training and assessment activities as directed
• Build up a referral network
• Continuously update your knowledge base through self-learning by employing research skills, logical reasoning, and critical thinking skills.
• Coordinating with other consultant, team leaders, operations Managers to execute the processes and sales pipelines seamlessly
• Manage the compliance requirements as per the applicable CRM system
Skills & Experience
• 1-3 years’ experience working in a similar role within the education industry (preferable)
• Extensive product knowledge of the international education sector – in Australia and/or offshore (required)
• QEAC certification (desirable)
• Adequate knowledge of the ESOS Act and National Code of Conduct
• Ability to achieve organisational goals and meet targets in a timely manner
• Strong sales and customer service techniques
• An energetic and creative personality, with a ‘can-do’ attitude
