Customer Service / Order Entry Specialist

Apex Building Products is seeking a motivated person to join our internal sales & customer service team!

Responsibilities

• Entering orders for custom made building products into SAP
• Reading customer orders off varying formats and turning those into structured product specifications for our production teams
• Ensuring order details are entered accurately and timely into our systems
• Liaising with customers, transport, and production to ensure orders are fulfilled in a timely manner
• Dealing with inbound enquiries from internal and external customers via email and phone
• Resolution of production and transport issues

Skills & experience

• 2 years of experience doing order entry in a similar role is required
• If you want to succeed in this role you need to be able to deliver great attention to detail while working in a fast-paced environment
• Excellent communication skills and ability to work well as part of a team
• Strong computer skills, knowledge of SAP is a plus

Conditions & Benefits

• Full-time permanent position
• Monday to Friday, 9am – 5pm
• Excellent career opportunity with growth potential
• Join a dynamic achievement driven team
• Strong company, strong future

About the company

Apex Building Products is part of the Apex Steel Group, one of Australia’s largest privately owned steel manufacturers & distributors. Since its inception in 1994, Apex has continued to grow across Australia offering a wide range of products while servicing diverse industries. With a strong focus on innovation, quality, and customer service, we are dedicated to delivering excellence in all that we do.

Join our team and be a part of our continued success!

All applications to be submitted through Seek or HR Platform (Please do not call the office to enquire about the role)