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Client Services Officer (Veterinary Receptionist)

Client Services • Bayswater, Western Australia 6053, Australia • Full-time
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Description

Client Services – Animalius Vet  Bayswater, Perth 

At Animalius Vet, we’ve intentionally built something different. 

We are a specialist referral hospital designed not only for clinical excellence, but for calm, thoughtful, and highly coordinated care – for patients, clients, and the veterinarians who trust us. 

Our purpose-built hospital combines advanced veterinary services (imaging, medicine, surgery, anaesthesia, dentistry) with an environment that reduces stress and supports better outcomes. Just as importantly, we’ve created a workplace where people feel supported, respected, and empowered to do their best work. 

As we continue to grow, we are seeking a Client Services Officer to join our front-of-house team. 

 

The Opportunity 

This is more than a reception role. 

You will be a key part of the client journey; coordinating complex appointments, supporting referring veterinarians, and ensuring every interaction reflects the high standard of care we provide. 

You’ll work closely with a multidisciplinary team in a fast-paced, highly collaborative environment where communication and attention to detail matter. 

 

Who You Are 

You bring a rare balance of: 

  • Professionalism and empathy in client interactions 
  • Precision and organisation in a complex scheduling environment 
  • Adaptability and composure under pressure 
  • Confidence with technology and systems 
  • A genuine desire to contribute to a high-performing team 
  • You take pride in doing things well, not just quickly.

What Sets Us Apart 

  • A genuinely supportive and respectful team culture
  • A thoughtfully designed hospital that improves workflow and wellbeing 
  • Meaningful work supporting better outcomes for animals and their families 
  • A leadership team that values initiative, growth, and collaboration 

Role Details 

  • Part-time or full-time opportunity
  • A mixture of 8:00am–4:00pm and 10:00am–6:00pm shifts, Monday to Friday only (no weekends!)

Experience in veterinary or medical environments is valued, but we are equally interested in individuals with strong client service capability and the right mindset. 

 

Apply 

Please apply via SEEK with: 

  • A concise resume (max 3 pages) 
  • A cover letter outlining your motivation
  • Two professional referees 

Applications that do not address the above will not be considered. 

We are looking to hire immediately so APPLY NOW!

Role Type

On-site • Permanent • Full-time • Entry Level
Apply now