Amity Health are seeking a dedicated Chronic Conditions Administration Support based in our Albany Head Office to join our Operations Team. The Chronic Conditions Administration Support role provides high-quality administrative and operational support to the Integrated Chronic Disease Care (ICDC) program across the Great Southern, South Coastal Goldfields and Southern, Eastern and Coastal Wheatbelt regions. The position supports efficient and compliant program delivery through accurate data management, appointment and referral coordination, and effective administrative systems that enable the care coordination team to deliver services to clients.
Program Overview
Amity Health delivers the Integrated Chronic Disease Care (ICDC) program on behalf of the WA Primary Health Alliance across the Great Southern, Wheatbelt and South Coastal Goldfields regions. The program supports adults aged 18 years and over who are living with chronic conditions, including cardiovascular disease, diabetes, respiratory disease and morbid obesity, and who require additional care coordination to improve health outcomes.
ICDC provides structured, GP-referred care coordination to support integrated management of chronic disease. Care Coordinators work collaboratively with General Practitioners and allied health providers to assess needs, facilitate appropriate referrals, support implementation of GP Management Plans and enhance clients’ capacity to self-manage their condition. Services are delivered via in-person and telehealth appointments to ensure access across regional communities.
About the Role
This is a meaningful opportunity to make a genuine difference as we support the needs of our community. As a diligent and effective Program Support Officer, you will:
- Provide administrative support to the Integrated Chronic Disease Care (ICDC) program across the Great Southern, Southern Coastal Goldfields and Southern, Eastern and Coastal Wheatbelt region
- Create and maintain streamlined administrative processes to support efficient program delivery and meet contractual requirements
- Provide administrative support to Care Coordinators, including appointment scheduling, diary management and triage and coordination of client communications.
- Liaise with clients, General Practitioners, external contractors and clinicians to support coordinated service delivery
- Contribute to the ongoing review and enhancement of administrative systems and processes to improve efficiency and service delivery.
This is a part-time position based in Albany, offering flexible hours across 3 to 4 days per week
About You
You’re a skilled and efficient Administrator who has a high attention to detail and is service minded. You will bring:
- Previous experience in office administration or a similar administrative role.
- Demonstrated ability to work within set timeframes with strong attention to detail and accuracy.
- Proven ability to work independently using own initiative and as part of a team.
- Strong digital literacy, including proficiency in Microsoft Office applications such as Word, Excel and Outlook.
- Hold a current and valid C Class Driver’s Licence
- Hold a National Police Clearance that is no older than 6 months from its issue date (or willingness to obtain)
- Hold a current and valid Working with Children’s Check (or willingness to obtain)
- Hold a current and valid National Disability Check (or willingness to obtain)
- Certificate III (or commitment to undertake) in Business Studies or equivalent
Why Join Us
At Amity Health, we are a needs-led organisation. We meet people where they are and build on their strengths. We believe everyone deserves the opportunity to fulfil their potential and access quality support.
When you work with us, you’ll find more than a job, you’ll join a community that:
- Collaborates across sectors to strengthen the health and wellbeing of Western Australians
- Believes in the dignity and worth of every individual
- Values genuine connection, with teams living and working in the communities they serve
You’ll also enjoy:
- Salary packaging options to increase your take-home pay.
- A high-performing, purpose-driven team culture built on trust, professionalism and mutual support.
How to Apply
Please submit your resume and a covering letter addressing the selection criteria and specifying the region of interest (max two pages). Applications close 3rd June 2026, however early applications are encouraged as shortlisting may commence prior to the closing date.
We’d love to hear from you, apply now to join a team making a meaningful impact in the lives of older Australians.
We Welcome All People
Amity Health actively encourages applications from people of all backgrounds and lived experiences, including First Nations people, people with disability, people of culturally and linguistically diverse backgrounds, and LGBTQIA+ individuals.
If there’s anything we can do to make the recruitment process more accessible, please let us know.
