About Us
Since its establishment in 1982, Alzheimer’s WA has served as a prominent advocate and source of support for individuals living with dementia, as well as their families and caregivers. As we progress and enhance our services, we are moving forward in a constructive and promising direction, championing person-centred care, advocacy, education, and comprehensive support through our Commonwealth Home Support Programme (CHSP) and Support at Home (SAH) packages, in addition to providing day and overnight respite services across Perth, Mandurah, and Albany. Our commitment is to accompany those affected by dementia and effect meaningful change each day.
If you are passionate about people and want to be part of a purpose-driven, forward-moving team, we would love to hear from you!
What We Offer
- Competitive salary + salary packaging up to $18,550 tax-free
- 5 Weeks Annual Leave + 17.5% leave loadings (Permanent Position)
- Market-leading Employee Assistance Program (EAP)
- Ongoing professional development
- Supportive, collaborative team culture
- Be part of an organisation on an exciting growth journey
About the Role
We are seeking an experienced Support At Home (SAH) Coordinator with the enthusiasm, care, and compassion to support people living with dementia based out of Subiaco Head Office.
This position coordinates the individualized supports and services for our clients from onboarding, through to review, to enable the client’s needs and goals to be met, throughout their dementia journey.
Key Responsibilities
- Champion person-centred care, particularly for clients living with dementia
- Undertake comprehensive client assessments and develop individualised care plans
- Support client onboarding, ensuring strong financial stewardship and program accountability in line with SAH guidelines
- Coordinate services and oversee delivery to ensure continuity of care, working closely with scheduling, clinical and wider teams
- Monitor client wellbeing through regular check-ins and contribute to health, safety, and quality improvement activities
- Ensure services are delivered in line with the Aged Care Quality Standards, maintaining compliance and best practice
- Provide clear information to clients regarding service options, costs, budgets, rights, and responsibilities
- Build and maintain relationships with local referrers, including liaison with My Aged Care and assessment teams to grow and manage a client portfolio
About You
- Demonstrated experience in service coordination within aged care, disability, or community services
- In-depth understanding of Support at Home (SAH) services; experience with CHSP is highly regarded
- Proven ability to assess client needs and develop appropriate care plans
- Strong organisational skills, with the ability to plan, prioritise, and meet deadlines
- Empathy and experience supporting people living with dementia
- Excellent verbal and written communication skills
- Ability to build effective relationships with clients, families, and internal stakeholders
- Demonstrated commitment to positive client outcomes, with integrity and professionalism
- Ability to work both independently and collaboratively within a team
Mandatory Requirements
- Working rights in Australia
- Current National Police Clearance
- Valid WA ‘C’ Class Driver’s Licence and access to a reliable vehicle
Desirable:
- Certificate IV in Aged Care, Community Services, or a related qualification
Why Join Alzheimer’s WA?
- Be part of a growing organisation with a bright future
- Make a real difference in the lives of people living with dementia and their carers
- Shape the future of dementia care in WA
- Mentor and support junior staff as you grow your own career
- Blend creativity with passion in a values-driven environment
- Enjoy a supportive, collaborative team that values your contribution
Ready to take the next step in your career and make a meaningful impact?
Apply now and join us on our journey to create a better future for people living with dementia.
If you have questions about the position, you can contact us at HR@alzheimerswa.org.au.
Please note: We reserve the right to close the position without notice.
At Alzheimer’s WA, we believe that we have an important role to play in promoting diversity, equality, respect and inclusion in our society. People from culturally diverse backgrounds are encouraged to apply.
