Senior HR Business Partner (ER Specialist)
Location: Penrith Head Office (4 Days Onsite, 1 Day WFH)
Work Schedule: Monday to Friday (Open to 4 days per week, pro-rata)
Reports to: Chief People Officer (CPO)
About Allara:
Be bold. Be innovative. Make a real impact.
At Allara Support Services, we’re not just another provider — we’re redefining what exceptional disability support looks like. Founded with a passion to challenge the status quo, we’re on a mission to deliver the highest quality Supported Independent Living (SIL) services across Australia.
We believe in a world where everyone can live their dreams and be true to themselves — no matter the challenges. And that starts with people like you.
About the role:
As our Senior HR Business Partner, you will act as a key escalation point for HR and ER matters across the business. This role is designed for someone who has been a SCHADS Award ER Specialist who thrives on building structure, ensuring compliance, and providing expert guidance on complex workplace issues.
You will serve as a vital sounding board for leadership, managing formal processes while developing the frameworks, template libraries, and “cheat sheets” that ensure our operations remain streamlined and consistent.
Key responsibilities:
• HR/ER Escalation Point: Serve as an escalation point for HR/ER matters, providing strong knowledge and guidance under the SCHADS Award.
• HR Generalist Support: Provide broad generalist support across the employee lifecycle, ensuring high standards of service delivery to all internal stakeholders.
• Project Ownership: Take the lead on end-to-end People and Culture projects, driving initiatives that improve our employee experience and operational efficiency.
• Documentation & Resources: Create and review a comprehensive template library, process flow sheets, and “cheat sheets” for common ER occurrences.
• Contract & Award Support: Assist with the rollout of contracts, providing clear communications and guidance on SCHADS Award classifications.
• Complex Case Management: Support and facilitate formal meetings, including higher-level escalations and complex terminations.
• Quality Assurance: Review outgoing ER letters and documentation to ensure accuracy, compliance, and professional standards.
• Policy & Compliance: Conduct reviews of the Employment Handbook and maintain a clear register of who in the Head Office is on which award.
• Systems & Reporting: Utilize Employment Hero to manage data and build reporting dashboards.
About You:
You’ll thrive in this role if you are:
• An ER Subject Matter Expert: You have a robust understanding of the SCHADS Award and Australian employment law.
• Process-Driven: You enjoy taking complex information and turning it into simple, actionable “cheat sheets” and process flows.
• A Reliable Sounding Board: You are comfortable being a go-to person for sensitive issues and providing clear, consistent advice.
• Confident in Formal Settings: You have experience leading or supporting formal HR meetings and navigating complex terminations.
• Tech-Savvy: You have experience with HRIS platforms (Employment Hero preferred) and digital document management.
Why you should join us
• Flexibility: We offer a hybrid 4/1 onsite/WFH split and are open to a 4-day work week (pro-rata).
• Project Exposure: Gain high-level exposure to business-critical projects and contract rollouts.
• Impactful Leadership: Directly influence the growth of our HR team and the compliance of our entire workforce.
Sounds like you?
If you are an ER professional who has pivoted to be a Generalist HR Business Partner, who loves building structure and tackling complex challenges — we’d love to hear from you.
👉 Apply now and become a key voice of Employee Relations at Allara
We thank all applicants for their interest. Only shortlisted candidates will be contacted.
