NDIS Support Coordinator – Full-Time (Onsite)
Location: 295 High St, Penrith NSW 2750
Advance Disability Services and Respite Pty Ltd (ADSR) is seeking an experienced NDIS Support Coordinator to join our team on a full-time, onsite basis.
This role is suited to someone with a strong understanding of the NDIS who can manage a caseload independently, meet performance expectations, and deliver consistent, high-quality outcomes for participants.
About Us
Advance Disability Services and Respite is a registered NDIS provider delivering high-quality, person-centred supports across Western Sydney. We work with individuals and families to support independence and improve quality of life.
Our organisation values integrity, potential, individuality, and relationships.
About the Role
The NDIS Support Coordinator will be responsible for supporting participants to understand and implement their NDIS plans, coordinating appropriate services, and monitoring progress against participant goals.
The role includes clear performance expectations, including billable hour targets, compliance requirements, and active engagement with internal teams.
Key Responsibilities
* Support participants to understand and implement their NDIS plans
* Coordinate and monitor supports to ensure participants are connected with appropriate services
* Maintain regular contact with participants to monitor progress toward goals
* Monitor plan utilisation and manage budgets effectively
* Maintain accurate and timely case notes, records, and documentation
* Meet required weekly billable hour targets (approximately 30 billable hours)
* Ensure compliance with NDIS requirements, including incident reporting and audits
* Participate in required meetings, reviews, and team activities
* Work collaboratively with internal departments including Scheduling, Finance, HR, and Engagement
Hours of Work
* Full-time position
* Monday to Friday
* 9:00am to 5:00pm
* Onsite role
Please note: This role requires consistent onsite attendance and fixed working hours.
Essential Requirements
* Demonstrated experience in NDIS Support Coordination or a similar role
* Strong knowledge of the NDIS framework and service system
* Ability to meet performance and billable hour requirements
* Strong written and verbal communication skills
* Excellent organisational and time-management skills
* Ability to work independently and as part of a team
* Current NDIS Worker Screening Check (or ability to obtain)
* Current Working With Children Check
* Right to work in Australia
Desirable
* Relevant qualifications in Community Services, Disability, or a related field
* Experience supporting participants with complex needs
* Knowledge of local service providers and community networks
What We Offer
* Stable full-time employment
* Clear performance expectations and role accountability
* Supportive and professional team environment
* Ongoing training and professional development
* Employee Assistance Program and staff benefits
How to Apply
Please submit:
* A cover letter
* Your CV
* Responses addressing the selection criteria above
Applications will only be considered if selection criteria are addressed and applicants have the right to work in Australia. Only shortlisted candidates will be contacted.
Applications close: 20th of February, 2026
For more information about Advance Disability Services & Respite, please visit:
https://www.advancedisabilityservices.com.au/
We strongly encourage applications from people who whAboriginal and Torres Strait Islander
