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Product Strategy Manager

Product • Waterloo, SouthEast SE1, United Kingdom • Full-time

Description

About Smokeball

With offices in Australia, the US, and the UK, Smokeball is a global leader in legal practice management software, proudly supporting small and mid-sized legal practices to run their best firm and live their best life. We’re passionate about what we do, and our clients know it!

Our collaborative culture and strong sense of purpose are the driving forces behind our success.

Role Overview

We’re looking for a visionary Product Strategy Manager to shape the future of legal technology for law firms across the UK. In this high-impact role, you’ll take ownership of the product strategy for a dedicated portfolio, turning complex challenges into innovative, client-focused solutions that drive measurable results.

As a trusted strategist and collaborator, you’ll immerse yourself in customer insights and market trends, uncovering opportunities to transform the way firms operate. From conducting deep research and defining bold product strategies to guiding cross-functional teams through execution, you’ll be at the forefront of innovation, making strategic ideas a reality.

If you thrive where product innovation meets strategic execution, and you’re excited to make a real difference, we’d love to hear from you.

Key Responsibilities

Uncover insights through market research and competitive analysis to shape product direction and identify opportunities for differentiation.

Champion client needs using design thinking to develop innovative, user-centred solutions within your Smokeball portfolio.

Define and deliver strategy, creating product roadmaps and blueprints that guide cross-functional teams and align with business goals.

Measure impact by owning product KPIs, dashboards, and metrics, linking performance to client and business value.

Drive go-to-market success in partnership with Marketing, supporting pricing, positioning, and launch plans.

Communicate clearly with stakeholders, ensuring transparency on product progress, experimentation, and outcomes.

What we are looking for:  

4+ years in product management

Proficient with product strategy tools and methodologies (e.g., Agile, Design Thinking, Behavioural Economics, Experimentation)

Excellent communication and presentation skills

Comfortable with a high-paced, evolving environment

What’s in it for you?

💵 Competitive Salary

🧘 Wellbeing allowance

💭 Be part of a forward-thinking company that is transforming the legal industry.

🌴 Generous PTO

👪 Paid Parental Leave

🥡 Office Snacks

🧢 And of course…the SWAG!

*Smokeball is an equal opportunity employer and is committed to providing an open, welcoming environment for everyone. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status.

Don’t meet all the criteria? No worries! If our values resonate with your personal values and you think you have what it takes, we’d love to hear from you!

Please note: This role is only open to UK residents. Unfortunately, we are not able to offer sponsorship currently.

Role Type

Permanent • Full-time • Mid-level Senior

Company Overview

Smokeball is a fast growing, B2B SaaS company, empowering small law firms to get their work done faster and smarter, and track their time accurately so they get paid properly for the work they’re doing. Emerging from the start-up stage, we are now rapidly scaling for growth with teams in Australia and USA, soon looking to launch in other markets. We think deeply about the challenges of small law firms and drive innovations that truly change the lives of our clients
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