Managing the moving parts of your logistics workforce
Your operation runs on people. Employment Hero keeps your drivers, warehouse staff and admin teams managed, paid and more compliant, so your business keeps moving and every pay run goes out right.
Trusted by freight and logistics businesses globally
What’s keeping your people operations off the road?
PAIN POINT #1
Managing a dispersed workforce with shifting rosters
Freight and logistics businesses don’t run on a nine-to-five. Drivers, warehouse staff and dispatch teams operate across multiple shifts, depots and locations. When systems don’t talk to each other, payroll errors, missed shifts and compliance gaps are inevitable.
✦ EMPLOYMENT HERO
One platform connects rostering, timesheets, payroll and compliance across every location. Drivers clock in from the app, timesheets feed directly into payroll and managers have real-time visibility.
PAIN POINT #2
Licence and certification tracking at scale
Heavy vehicle licences, forklift tickets, dangerous goods certifications, freight businesses rely on up-to-date credentials for every operational role. Manually tracking expiry dates across a workforce of 50, 100 or 250 people is a compliance accident waiting to happen.
✦ EMPLOYMENT HERO
Store all certifications centrally and set automated reminders before expiry so you’re never caught out by lapses in compliance.
PAIN POINT #3
Disconnected systems creating payroll risks
When your transport system, warehouse platform, accounting software and payroll tool are all separate, someone is always manually moving data between them. That’s time wasted, errors introduced and visibility lost.
✦ EMPLOYMENT HERO
Consolidate your systems into an all-in-one employment platform, freeing your business from admin so you can focus on customer service and growth.
Take the heavy lifting out of logistics admin
Mobile clock-in with GPS for drivers and warehouse staff
With Employment Hero, drivers and warehouse workers clock in from their phone at the start of each shift. GPS verification confirms location, photo clock-in reduces time theft and timesheets generate automatically, feeding directly into the next payroll run without manual intervention.
Licence and certification management
Upload and track every licence, ticket and certification centrally. Employment Hero sends automated reminders before anything expires, and managers can pull a live compliance report at any time, so you always know who’s cleared to operate what equipment.
Automated payroll across complex shift structures
Freight and logistics payroll involves overtime rates, shift penalties, allowances and different pay scales for drivers, loaders and office staff. Employment Hero calculates it all automatically, applying the right Award rules to the right people, so pay runs are accurate without manual checking.
Real-time cost reporting
Know your wage costs, overtime spend and headcount by location, route or team, in real time. The same report that used to take hours to compile manually can be pulled from Employment Hero in seconds, giving leadership the visibility to make fast decisions.
How a freight company cut payroll processing from 3 days to 30 minutes
NORSTA
Defence Marine Freight & Logistics | Northern Australia
THE CHALLENGE
NORSTA, a defence marine contractor operating in Northern Australia, was buried in paper-based HR and a payroll process that consumed three full working days each cycle. Employment records were stored in physical files. Compliance tracking was manual. As the business grew, the admin burden was becoming unsustainable, and the risk of errors was increasing with every pay run.
“Employment Hero completely transformed our payroll. What used to take three full days now takes 30 minutes. Paper files are gone. Our HR team can actually focus on our people instead of being stuck processing paperwork.”
— NORSTA
OUTCOMES
Payroll processing time reduced by 99%
Paper files eliminated entirely across the business
Compliance tracking automated with full digital audit trails
Staying compliant in freight and logistics
Freight and logistics businesses carry some of the heaviest employment compliance obligations in Australia, from award complexity and shift penalties to heavy vehicle licensing requirements. Employment Hero manages the administrative burden so your operation keeps moving.
Award coverage
Road Transport and Distribution Award 2020
Drivers and distribution workers are generally covered by the Road Transport and Distribution Award 2020, with specific provisions for heavy vehicle operators, distance rates, overtime and rest breaks. Employment Hero interprets and applies the correct provisions for each employee automatically.
Super reform
Payday super: 1 July 2026
Super will need to be paid on every payday, not quarterly. Employment Hero’s payroll engine is being updated to calculate and remit super contributions on each pay run, including for shift workers and casual employees on variable hours.
Licence compliance
Heavy vehicle and equipment certifications
HR4 and HR5 licences, dangerous goods certificates and forklift tickets must be current before employees operate vehicles or equipment. Employment Hero stores credentials centrally and sends automated expiry reminders, so nothing slips through.
Fair Work
Casual conversion and fatigue management
Long-term casuals in freight and logistics operations have conversion rights under the NES. Employment Hero tracks casual engagement periods and surfaces obligations automatically. Driver fatigue management records can also be stored and tracked within the platform.
Employment Hero works alongside the tools your operation already runs on
Xero
Payroll figures sync to Xero automatically after every pay run, no double entry, no manual reconciliation.
Wiise
Wiise connects with Employment Hero to give Australian businesses one operating core for finance, operations, and people, no juggling separate systems.
QuickBooks Online
For freight businesses on QuickBooks, payroll data flows across automatically so your operational costs stay current.
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Frequently asked questions
Yes. Employment Hero automates award interpretation under the Road Transport and Distribution Award 2020, applying the correct rates, overtime rules, allowances and rest break provisions for each employee's classification and hours. When award rates update, the system updates with them.
Drivers use the Employment Hero mobile app to clock in at the start of their shift and clock out when they're done. GPS location and optional photo verification confirm they were where they should be. Timesheets are automatically generated and flow directly into payroll, no paper, no calls to the depot.
Yes. All credentials, heavy vehicle licences, dangerous goods tickets, forklift certifications and more, can be stored against each employee record in Employment Hero. Automated reminders go out before anything expires, and you can run a live compliance report across your entire fleet at any time.
Absolutely. Employment Hero is built for multi-location operations. You can manage rosters, payroll and HR across all your depots from a single platform, with site-level permissions for local managers and full visibility for the central HR and finance team.
Most freight and logistics businesses are operational within a few weeks. Your existing employee data migrates across and our onboarding team handles setup, so your operation doesn't miss a beat during implementation.
Keep your fleet moving. We'll handle the employment side
Employment Hero gives freight and logistics businesses the payroll accuracy, licence tracking and workforce visibility to operate at scale, without the admin overhead.