How Employment Hero is solving applicant overload with AI recruitment

Recruiting top talent is essential for growth, but the process isn’t flawless for every type of role. For some, you might post a job and get buried under a mountain of applications, most from candidates who aren’t the right fit. Hiring managers can spend countless hours sifting through resumes, struggling to keep up with the volume while trying to give every applicant a fair chance. This is applicant overload, and it’s a major drain on time, resources and morale.

The cost of this inefficiency is huge. It slows down hiring, leads to inconsistent screening and creates a poor experience for candidates. Promising talent gets lost in the noise or accepts another offer while you’re still wading through unqualified CVs. It’s time to stop drowning in admin and start building your team with confidence.

Employment Hero is confronting this challenge head-on. We’ve developed a suite of powerful AI-driven tools designed to cut through the chaos, automate the heavy lifting and put you back in control of your hiring process. These features are built to manage applicant overload, so you can focus on connecting with the people who will actually drive your business forward.

Stop screening and start connecting with the Recruitment Agent

First-round interviews are one of the biggest time sinks in recruitment. The repetitive nature of screening calls, many with candidates who are clearly not a match, is a frustrating and inefficient use of your team’s expertise.

Enter the Recruitment Agent, your new AI colleague. This feature automates first-round, structured video interviews, completely transforming your initial screening process. Instead of manually scheduling and conducting dozens of calls, you can now automate the entire workflow. 

Early results from businesses using the Recruitment Agent show a massive 46% reduction in candidate screening time.

Here’s how it works:

• AI-generated questions: The system analyses your job description and creates 4-6 structured interview questions covering motivational, behavioural and role-specific criteria.
• You’re in control: You can review, edit and approve the questions and scoring rubrics before anything is sent to candidates. This ensures the screening aligns perfectly with your standards.
• Flexible for candidates: Applicants receive a link to a guided video interview and have seven days to record their responses. This removes scheduling headaches and allows them to perform at their best.
• AI-assisted scorecards: The Recruitment Agent evaluates responses against your criteria and delivers a scored summary. You can instantly see top performers, and review responses in your own time, enabling your team to make faster, data-driven decisions.

By automating this crucial first step, the Recruitment Agent eliminates the administrative burden of screening and delivers a pre-vetted shortlist of candidates ready for meaningful conversation.

Pinpoint top talent instantly with SmartMatch applicant ranking

Even before the interview stage, identifying the most promising candidates from a large applicant pool is a significant challenge. Reading every single resume is simply not scalable for a growing business.

Our SmartMatch technology acts as your intelligent shortlisting assistant. It automatically analyses resumes and application data the moment they arrive, ranking candidates based on how their skills and experience align with your job requirements. This isn’t just a keyword search; it’s an intelligent analysis that understands context and prioritises your efforts.

Think of it as your personal recruitment scout, working 24/7.

• Instant prioritisation: See a ranked list of applicants, allowing you to focus your attention on the most qualified individuals first.
• Data-backed decisions: Move beyond gut feelings and use objective data to guide your screening process from the very beginning.
• Uncover hidden gems: SmartMatch can identify strong candidates who might have been overlooked in a manual review due to unconventional resume formatting or phrasing.

With SmartMatch, you can engage with the best candidates 33% faster than before. It cuts through the noise of unqualified applications and ensures you don’t miss out on top talent because they were buried at the bottom of the pile.

Streamline your sourcing with jobs board upgrades

The easier you make it for candidates to find and apply for your roles, the better the quality of your applicant pool will be. Our own jobs board, Employment Hero Jobs, has undergone significant upgrades to improve the candidate experience and provide another powerful channel for attracting direct applicants.

A seamless application process is your secret weapon. When candidates who are already interested in your brand can easily discover and apply for roles, you get a higher calibre of applicant who is more engaged from the start. 

Our platform upgrades have already led to a 10% increase in screening speed, simply by making the entire journey smoother for both recruiters and candidates.

It’s time to defeat applicant overload

The traditional approach to recruitment is no longer sustainable. Applicant overload is a real problem that costs businesses time, money, and talent. It’s time for a new strategy, one that leverages technology to amplify human capabilities, not replace them.

Employment Hero’s AI-powered recruitment tools are designed to do just that. The Recruitment Agent, SmartMatch and our jobs board upgrades work together to create an efficient, fair and scalable hiring machine. By automating repetitive tasks and providing data-driven insights, we empower you to hire faster, smarter and with greater confidence.

Stop letting administrative work get in the way of building a winning team. It’s time to reclaim your time and focus on what truly matters: people.

Ready to transform your hiring process? Explore our recruitment tools and discover how you can conquer applicant overload for good.