Employment Hero Relief Package: 3 Months of Free Access*

That’s why we’re doing all we can to help.

Firstly, we’ve extended our customer support hours so we can help get your queries answered faster, to ensure your business can keep running smoothly. If you’re interested in more updates on how we’re adapting, you can read about our approach in our latest blog post, the way forward: important update from Employment Hero CEO. Secondly, we know that keeping teams aligned is top of mind for organizations around the world right now as they adapt their working arrangements to slow the spread of COVID-19. For the many teams who are making the shift to remote work (including our own), it’s more important than ever to stay coordinated and provide the clarity needed to move work forward, no matter where you may be working. That’s why as of this week, we’ll be offering ALL Australian small businesses who employ 1 to 20 employees and aren’t current subscribers access to our Platinum level people management platform*, free access to Employment Hero for three months in a bid to help ease them through this tumultuous period. This will allow businesses to:

• Ensure they have access to all their vital documents when and where they need them in the cloud
• Access vital policies needed at times like this, like a COVID-19 Response policy and a Work From Home policy, with auditable digital acknowledgment
• Send out messages company-wide
• Allow employees to submit timesheets electronically
• Align their teams together through OKRs
• Ensure employees are still recognised for hard work with reward and recognition
• To keep everyone in contact via the company feed, both on desktop and mobile
• Give employees access to vital discounts like Coles and Woolworths which will help them through this period
• Provide employees with Instapay Now*, to allow them access to vital funds in emergencies, fee-free.

If you would like to access this offer, create your account here and use the promo code ‘EMPOWER’. [T&Cs apply] Thirdly, we are fortunate at Employment Hero to have in-depth experience working with distributed teams. We’ve built distributed teams from our conception and have been on a journey for the last 7 years to continuously evolve the effectiveness of them. Many of these learnings can be applied to these work from home circumstances. This makes us industry experts in remote working and we are dedicated to sharing with you all that we know to help you navigate these unprecedented circumstances. This is why we are ceasing our current development pipelines to focus all our attention on developing features and product enhancements that will help our customers navigate this next period of time when productivity, alignment, employee engagement/motivation/retention are most important. Features we are looking to add in the coming weeks, which you will have full access to include:

New features:

• 1:1 tool
  • Tool to help with scheduling sessions for coaching and capturing feedback for managers and employees
  • Crucial tool to strengthen relationships between managers and their team members
  • Core idea is to meet regularly to discuss progress on goals, engagement, professional development, etc. to further improve business efficiency
• Custom surveys:
  • Flexibility for creating configurable surveys that can be tailored for onboarding workflows, quarterly engagement surveys and weekly check-ins
  • Business owners can create surveys to gauge employee sentiment or just to get to know employees better
• Manager dashboard:
  • Mission control for understanding and organising their team or business
  • Gives managers or owners a visualised health check to keep their finger on the pulse of their team or business
  • Data we will help surface are OKR alignments, frequency of updates, happiness stats and trends, staff composition, reward and recognition trends, feedback & 1:1 trends

Enhancements:

• Happiness surveys:
  • Threaded comments to allow your managers to close the loop on feedback by responding to or creating discussion points directly with the source
  • Customisable survey frequency can allow you to create more frequent surveys to help with Working From Home staff and remote workers as they may require more regular check-ins to stay connected
• Company Announcements:
  • Team announcements will be a feed that is confined to just information for a particular team rather than be exposed to all the noise. This is useful for quick check-ins amongst team members as a way to stay connected, motivated as well as provide regular updates on statuses/work
  • Threaded comments to close the loop on feedback by responding or creating discussion points directly with the source
  • New ability to upload files and attachments to allow messages to be more personable with images and attachments to be placed within context of the comment
  • New formatting options for users to better personalise and craft messages such as bold text, bullet pointing, etc. to promote clearer messaging and content
• Task Enhancements:
  • Save admin time and further providing ease-of-use by allowing recurring tasks to be created rather than producing new tasks every single time
  • Increase work transparency and teamwork ability to allow multiple people to collaborate on the same task list, making sure everyone is aware of what the other is doing to minimise conflicts
  • In the future, tasks can be produced by 1:1s, performance reviews, feedback, happiness survey, to turn discussion points from those check-ins into actionable
• Org chart:
  • Surface employee contact details on the fly so employees can contact their managers or individuals easily without having to browse through to separate employee files
• Timesheet synchronisation:
  • Replacing bulk timesheet synchronisation with real-time individual timesheet synchronisation to payroll platforms

For further insights into our recent product updates, check out The Product Report: March 2020 Part 2.

To understand why businesses are increasingly choosing Employment Hero for their remote management needs, you might find our post Why Choose Employment Hero? insightful.

All existing customers on the Employment Hero platform will be eligible to access these features as they are released. Lastly, to help combat the feeling of isolation some businesses may be feeling in this time, Employment Hero has set up virtual hubs for people and business leaders to come together and share their learnings, discuss their frustrations in a safe space and have a support network when they need it most in The People and Work Place. We’ll be facilitating daily discussions, sharing updates and exclusive content, but most importantly, The People and Work Place is a place for you to share your own learnings and experiences. We’re entering uncharted waters and Australia’s business community is going to be stronger together. Whilst this will mainly be a channel to discuss COVID-19 responses and the challenge of managing a remote workforce, we hope that over time The People and Work Place will develop into a strong community of like-minded business leaders. As business leaders and people managers, I invite you to join the conversation. We’ve set up channels on two mediums to ensure the best access possible. Please join our: Facebook community here. https://www.facebook.com/groups/2636637496566963/ Slack channel here. https://hr.employmenthero.com/Slack-People-and-Work-Place.html

For tips on staying connected during self-isolation, take a look at our blog post 7 ways to stay connected in social isolation.

Please note: We wanted to reiterate that our employees and customers have been and always will be our number one priority. Our operations are unaffected by COVID-19 and we’ll continue delivering outstanding customer service and product enhancements to make your working life a little easier. Please keep an eye on your email, as we’re working on more initiatives to help Australian businesses through this period. If you have any questions, don’t hesitate to reach out. Most importantly, take care of yourself, your team, your family and your loved ones. On behalf of the entire Employment Hero team, we’re here for you. Here’s to a better world at work (even if that work is from home).     Ben Thompson   * Terms and Conditions Apply