At xAmplify, we’re not just another technology company.
We are shaping Australia’s future by combining intelligent automation and human
centred technology services to deliver exceptional value.
Our vision is BOLD, to lead Australia’s digital evolution by accelerating the safe and secure adoption of Automation and AI. We don’t pretend to do everything. Instead, we partner with the world’s largest and most innovative technology companies, aggregating cutting-edge solutions to transform businesses, industries, and government services.
Every project we undertake is an opportunity to transform industries, solve real-world problems, and push the boundaries of what’s possible in technology.
We are enablers. What’s ours is yours, so check us out online at xAmplify.com.au
About the Role
We’re seeking an experienced ServiceNow Senior Technical Consultant to support ongoing client delivery across a range of ServiceNow implementations and transformation programs. This is a hands‑on contract role where you’ll work closely with cross‑functional delivery teams and client stakeholders across the full solution lifecycle, from discovery and design through build, testing, deployment and hyper care. You’ll bring strong technical expertise, a consulting mindset, and the ability to deliver confidently in dynamic environments.
Role Responsibilities
- Configure, develop, and implement ServiceNow solutions across one or more modules.
- Partner with clients during requirements gathering, solution design, and delivery activities.
- Contribute to solution architecture, technical design, and implementation planning.
- Build, customise, and extend ServiceNow functionality using scripting and configuration best practice.
- Support testing, deployment, and post‑go‑live hyper care activities.
- Collaborate with internal teams to deliver high‑quality outcomes across multiple workstreams.
This Role Is for You If…
- You enjoy working collaboratively within cross‑functional consulting and delivery teams.
- You are comfortable operating in fast‑paced environments where priorities and scope may evolve.
- You maintain high delivery standards and professionalism while managing deadlines and client expectations.
Experience We’re Looking For
- 3+ years of hands‑on ServiceNow administration and development experience across implementations and support.
- Experience delivering solutions across one or more ServiceNow modules such as ITSM, ITOM, ITAM, CSM, HRSD, IRM, SPM, or similar.
- Strong technical capability including scripting, customisation, and configuration best practice.
- Experience working across the SDLC including requirements definition, design documentation, and agile delivery.
- Familiarity with integrations and APIs (REST/SOAP), Integration Hub, and data transformation.
- Strong communication skills with the ability to present and explain technical solutions to both technical and non‑technical stakeholders.
Key Eligibility
xAmplify partners with a diverse client base, including Federal Government, Defence, Enterprise, State Government, and Private Sector. As a result, our eligibility criteria for these roles requires Australian Citizenship at a minimum and a current Baseline or higher AGSVA security clearance, or the ability and willingness to obtain one.
WHY WORK WITH US?
In 2024 and 2025 (and we’re going for it again in 2026), xAmplify was proudly recognised as a Great Place to Work, reflecting our dedication to fostering an exceptional workplace for our team that’s built around these four core pillars:
- Thrive
- Purpose
- Growth
- Culture
Within these pillars you will get access to:
- Flexibility & Hybrid Working Arrangements, because we recognise the importance of putting you and your family first!
- A range of Wellbeing, Financial, Lifestyle and Recognition X.Perks
- Regular connection points and channels to keep you well connected to our national team
- Performance, Career, Remuneration check points that allow you reach higher whilst building a lasting foundation
- Let you play to your strengths and grow professionally.
- Connection to a range of Community actions and events via our xAmplify Foundation
A Commitment to Diversity and Inclusion
At xAmplify, we believe diversity drives innovation. We welcome applications from
people of all genders, identities, ethnicities, religions, abilities, and ages.
Intrigued? Want to know more? Reach out to us at recruitment@xamplify.com.au or visit https://xamplify.com.au
Join us in shaping Australia’s digital landscape — because the future isn’t just coming, we’re creating it!
xAmplify is an advocate for diversity and inclusion, and welcomes applications from all irrespective of their gender, LGBTQI identity, ethnicity, religion, physical ability or age.
