Summary:
We are seeking a dedicated Cafe Supervisor to join our team in Eveleigh, New South Wales. This temporary part-time role is essential for ensuring the smooth operation of our café, providing excellent customer service, and leading a team of staff. The ideal candidate will have a passion for the hospitality industry and a commitment to delivering high-quality service in a fast-paced environment.
Responsibilities:
- Supervise daily café operations, ensuring high standards of service and cleanliness.
- Train, mentor, and manage café staff to deliver exceptional customer experiences.
- Assist in the preparation and presentation of food and beverages.
- Handle customer inquiries and resolve any issues promptly and professionally.
- Maintain inventory levels and assist with ordering supplies as needed.
- Ensure compliance with health and safety regulations and company policies.
- Monitor and report on café performance, including sales and customer feedback
- Opening and closing shifts, cash handling, venue set-up/ pack down and end-of day reporting
Qualifications:
- Minimum of 1 years’ experience in a supervisory role within the hospitality or catering industry.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to work in a fast-paced environment and manage multiple tasks.
- Basic knowledge of food safety and hygiene standards.
- Flexibility to work various shifts, including weekends and public holidays.
- Have RSA and food safety knowledge (highly regarded)