Lead / Senior Microsoft Dynamics 365 CE / CRM Functional Consultant
Sydney or Melbourne (Hybrid – 2 days in office – Wild Wednesdays & another day)
Salary: Negotiable, dependent on experience
Eligibility: Australian or at least PR Status
Wild Tech is one of Australia’s fastest-growing technology consultancies, delivering cutting-edge Microsoft solutions that transform how organisations work and engage their customers. As we continue our rapid growth through 2026 and beyond, we’re looking for a Lead / Senior Dynamics 365 CE Functional Consultant to join our Microsoft Enterprise team.
If you thrive in client-facing roles, enjoy shaping solutions end-to-end, and want to work with the latest Dynamics 365, Power Platform and Copilot capabilities — this role is for you.
About the Role
This is a senior, hands-on consulting role where you’ll work across the full project lifecycle — from pre-sales and solution design through delivery, go-live and ongoing support.
You’ll design and implement solutions across:
- Dynamics 365 Sales
- Customer Service & Contact Centre
- Field Service
- Customer Insights – Journeys
- Power Platform (Power Automate, Power Pages, Power BI, Dataflows)
You’ll collaborate closely with Solution Architects, Technical Consultants, Delivery Managers, and our AI & Innovation team, contributing to some genuinely exciting innovation initiatives.
What You’ll Be Doing
- Leading client workshops and translating business needs into functional designs
- Supporting pre-sales through demos, solution positioning and high-level requirements
- Delivering end-to-end Dynamics 365 CE implementations
- Configuring and customising Dynamics 365 solutions
- Designing Power Platform solutions that deliver real business outcomes
- Supporting UAT, training and post-go-live activities
- Working in Agile / Iterative delivery environments using Azure DevOps
- Providing high-quality support to Managed Services customers via JIRA Service Desk
What We’re Looking For
7+ years’ experience or 10+ Dynamics 365 CE implementations (we’re also open to high-potential consultants ready to step up)
Strong expertise in Customer Insights – Journeys, Field Service, Customer Service, Contact Centre or Sales
Solid pre-sales capability with the ability to articulate solution value
Hands-on experience with the Power Platform
Excellent business analysis and process design skills
Familiarity with Agile and Waterfall delivery methodologies
Experience with tools such as Azure DevOps, JIRA, Visio, XRM Toolbox, Visual Studio
Knowledge of Copilot and AI capabilities across Dynamics 365 and Microsoft 365
Relevant Dynamics 365 and Power Platform certifications (highly desirable)
What’s in It for You
Flexible hybrid working (2 days in office – Wednesday + one other day)
Company laptop + $100 monthly mobile allowance
Funded Microsoft certification pathways
Access to paid training and learning resources
Sonder health & wellbeing benefits
The opportunity to grow with a fast-scaling consultancy recognised among Australia’s fastest-growing businesses for 2025
How to Apply
Submit your CV to Jaclyn Tinkler at jaclyn@wild-tech.com.au
