– Temp to Perm
– Immediate start available
– 37.5 hours per week (or less if additional leave/9 day fortnight)
– Opportunity for additional leave during summer school holidays
– Opportunity for 9 day fortnight
– Above Award (Clerks Private Sector Award – Level 2 + 10%)
About WACSSO
The Western Australian Council of State School Organisations (WACSSO) is the peak body representing Parents and Citizens’ Associations across WA public schools. For more than 100 years, we have strengthened the voice and capability of parent-led organisations so that every child has access to the best possible public education.
We are a small, professional, purpose-driven team working at the intersection of governance, service delivery and advocacy.
The Opportunity
We are seeking a capable and highly organised Office Coordinator to join our East Perth office in a full-time capacity.
This role is offered as a temporary to permanent opportunity, with the intention of transitioning to ongoing employment subject to performance and organisational requirements.
This is an office-based role and is central to the maintaining our positive, productive culture and the smooth operation of our organisation.
Key Responsibilities
Member and Service Centre Support
– Triage and allocate incoming service requests
– Provide Level 1 support via phone, email, social media and live chat
– Deliver calm, professional and solutions-focused service to members and stakeholders
– Escalate complex matters appropriately
Governance and Executive Support
– Support State Council and Executive meetings (logistics, scheduling, documentation)
– Provide administrative support to the CEO
– Coordinate travel arrangements for staff and Councillors
– Maintain accurate records and compliance with information management requirements
Office Operations
– Manage day-to-day office administration
– Coordinate vendors, supplies and building logistics
– Maintain phone and office systems
– Manage merchandise inventory
Events and Conference Support
– Assist with logistics for the annual WACSSO Conference
– Coordinate artwork, student engagement and event materials
– Support extended hours during peak periods (overtime or time in lieu provided in accordance with Award requirements)
Finance and Partnerships Support
– Assist with accounts receivable and payable administration
– Support partnership initiatives and income projects
Inherent Requirements
This role requires physical presence in our East Perth office five days per week. Occasional flexibility, including limited work-from-home, a nine-day fortnight arrangement, and additional leave during school holidays, may be considered at CEO discretion.
The role includes manual handling of conference materials and office equipment (e.g. lifting boxes and moving equipment). The successful applicant must have the capacity to safely perform these tasks in line with workplace health and safety requirements.
What We’re Looking For
Essential
– Experience in reception, call centre, administrative or customer service roles
– Excellent phone manner and written communication skills
– Strong organisational and time management skills
– High emotional intelligence and discretion
– Ability to manage competing priorities in a small team
– Proficiency in Microsoft 365
– Demonstrated ability to remain calm and professional under pressure
– Alignment with volunteer-led and community organisations
Desirable
– Event coordination experience
– Experience working with volunteer committees or P&Cs
– Interest in learning Dynamics CRM, Power Automate or Power BI
– Certificate IV in Training & Assessment
Employment Details
– Full-time, 37.5 hours per week
– Temp to Perm
– Immediate start available
– Clerks – Private Sector Award classification (Level 2)
– Salary offered above Award rates
– Overtime and notice provisions apply in accordance with Award
– Police clearance required
– WACSSO is a small employer under the Fair Work Act.
Why Join Us?
– Meaningful work supporting public education advocacy in WA
– Exposure to governance, events and systems transformation
– Professional development opportunities
– A respectful and collaborative team environment
If you are proactive, reliable and take pride in delivering high-quality service, we encourage you to apply. Please submit your resume and a brief cover letter outlining your suitability.
