Summary:
Reporting to the Head of Sales, the aim is to achieve sales targets by promoting and selling the company’s services and products to existing and new customers. Make a positive contribution to the growth and profitability of the business by identifying and winning new business opportunities.
Key Accountabilities
• Conduct market research to identify prospects across target verticals and understand their travel needs
• Using a range of initiatives to identify, pursue and progress new business opportunities through the sales cycle
• Act as the primary point of contact for your prospects to build, develop and maintain strong and successful relationships
• Work with Bid Team to manage, prepare and present compelling sales proposals, presentations and follow-up
• Manage, attend and present at external prospect/customer meetings, events and internal meetings
• Develop and implement effective sales strategies to achieve sales targets and company goals
• Supported by our commercial team, negotiate and manage contracts and agreements for new clients and renewals
• Collaborate with the Implementation Team and other departments across Gray Dawes to ensure seamless service delivery
• Work closely with the sales team to share industry knowledge, best practices and support each other in achieving sales objectives
• As required, mentor and coach junior sales team members, providing guidance and support for their professional development
• Build and maintain a professional network across the travel industry, keeping up to date with industry trends, competitors, and market conditions
• Represent the company at industry events, trade shows, and conferences
General Accountabilities:
• Put customers first and deliver the best possible service at all times.
• Adhere to all relevant policies, operating procedures and standards at all times.
• Attend staff meetings and training sessions as required.
• Always work with due care and attention to ensure the personal safety of yourself and others.
• Carry out any other role or task that is commensurate with the spirit and purpose of this job description.
Experience
• Proven record of sales success in sales role within a service environment
• Identification and development of new business opportunities through to fulfilment
• Negotiating with key decision makers
• Previous TMC experience
Skills/Knowledge
• Proficiency in CRM software and Microsoft Office suite
• Excellent communication, presentation and negotiation skills
• Results orientated self-starter with the ability to prioritise own workload
• Microsoft Dynamics CRM
• Industry knowledge
• Understanding of tendering and pricing processes
Attitude/Aptitude
• Ability to develop and maintain good customer relationships
• Able to accurately assess customer needs and expectations
• Motivated by the achievement of targets
• Able to assimilate information and knowledge accurately
• Respond positively when under pressure to achieve targets and deadlines
• Existing knowledge of current trends and conditions within the Business Travel industry
Special Requirements
• Able to travel within Australia and stay away from home as required
• A professional image when representing the company
• Able to attend out-of-hours events, training and presentations
• Full, clean driving license
